Customer Relationship Management and Microsoft Dynamics 365

CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.

Microsoft Dynamics 365 Customer Engagement

The Microsoft Dynamics 365 Customer Engagement suite includes the functionality in Dynamics 365 for Sales, Customer Service, Field Service, Project Service Automation, and Marketing. The suite delivers powerful relationship management capabilities on a highly configurable platform.

Microsoft Dynamics Customer Engagement, the smart Customer Relationship Management software suite, brings people, data and processes together capturing new opportunities across your business.

Dynamics 365 Customer Engagement Includes:

No matter how complex your business requirements or how diverse your operations are, Microsoft Dynamics 365 Customer Engagement can help you streamline your sales and customer service operations. Benefits of the suite include:

  • Quick and easy implementation
  • Easy-to-manage and highly scalable per-user licenses
  • Reduces IT expenses and in-house maintenance efforts
  • Provides streamlined business workflows
  • Centralized customer information can be accessed anywhere, from any device

The solution helps you streamline your sales processes, boost the effectiveness of your marketing efforts, add insight and provide an excellent service experience to your customers. The result is one system that provides 360-degree customer information and relevant insights.

Gartner says, “Microsoft has a deep understanding of the market…” and highlights as a strength their … “new machine-learning capabilities for automated customer insights.”



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Why Velosio for Microsoft Dynamics CRM Implementation?

Highly experienced Microsoft CRM partner Experience

  • Expert Dynamics CRM consultant from locations across North America

The experts in Dynamics CRM implementation and support Expertise

  • Certified in over 100 applications and add-ons for Dynamics CRM and Microsoft Dynamics CRM online

Microsoft Dynamics CRM configurations to fit your industry specific needs Industry Knowledge

  • Over 30 years of experience across a variety of industries

Microsoft Dynamics CRM cloud or on-premise deployment Flexibility

  • Deploy your Dynamics CRM solution in the cloud or on premise

Trusted Microsoft CRM partner Trusted Partner

  • Microsoft CRM Partner of the Year and Microsoft Inner Circle Member

Satisfied Microsoft Dynamics CRM clients Happy Customers

  • 99% project success rate and 97% client retention rate

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