When it’s time to find answers – Velosio is here help.
Velosio provides expert support services for business-critical systems, including Microsoft and NetSuite technical support and implementation. Part of the Velosio Client Success program, our team offers efficient solutions for both on-premise and online deployments. With over 30 years of experience and a dedicated support team, Velosio ensures smooth operation and quick resolution of issues. Our Client Success Portal streamlines case management, offering easy access to submit, track, and review cases.
Providing Support Service Expertise Across:
Microsoft Dynamics 365
Microsoft Dynamics GP/NAV/SL
Microsoft Dynamics AX
Microsoft Azure
Microsoft 365 & Copilot
Microsoft Power Platform Services
Oracle NetSuite
Client Success Support Plans
Annual Unlimited Plan
Subscription Services Plan
First Year Success
Velosio Premier Service (Add-On Plan)
The Velosio Premier Service is Velosio’s paramount Client Success Plan Add-On. This option offers all of the features and benefits of your choice of Annual Unlimited or Annual Subscription Services as an add-on to either or to both Client Success Support Plans while including a dedicated Client Success Professional. Your Client Success Professional will be the single point of contact, who will schedule a recurring planning meeting and will be reviewing your monthly consumption, while guiding in your planning process for further leveraging Dynamics to support the growth of the organization.
What’s Included?
- Recurring Scheduled Planning Meetings
- Client Case Follow-up, Review, and Trend Analysis
- Client Project Awareness
- Release coordination for enhancements
- Ad-hoc requests such as budget for all projects, billed hours each month, portal requests
- Scheduling meetings between organizations for enhancements and projects
- Single point of contact for new servers, SOP updates, onboarding of Velosio Consultants to work with the Client
New to Velosio?
Velosio is here for you long after implementation to ensure that your business software continues to deliver the benefits you signed up for. We even offer Microsoft support services on many older systems that are more challenging to find tech support for than modern technology.
Whether you are on a supported version of a Microsoft Dynamics or NetSuite solution, or are operating on a version that has extended beyond mainstream support – connect with a member of our business development team and let’s discuss how we can help.
