Microsoft Power Virtual Agents
Start the Conversation with AI-Powered Chatbots
Increase customer engagement and maximize employee productivity with Microsoft Power Virtual Agents
Velosio’s Power Platform team are experts in the Microsoft Power Platform and can help you take full advantage of Microsoft Power Virtual Agents. We can help you create custom bots designed to your specific business requirements — and get them up and chatting quickly.
What Power Virtual Agents Can Do For You
Provide a Better Customer Experience
Power Virtual Agents help create better customer experiences with less human labor required. They are an ideal way to free your customer service representatives to tackle more complex problems while the chatbots answer routine and basic questions.
Control Every Step of the Process
From e-commerce platforms to healthcare providers and restaurants, virtual agents provide a self-service experience for customer or employee interactions, allowing you to control every step of the process to provide the most updated and accurate information to questions and inquiries.
Engage with Your Customers When and Where They Want
You can embed chatbots wherever your organization engages with customers, such as on your website, mobile apps, Facebook, Microsoft Teams, and dozens of other channels.
Boost Productivity with AI-based Chatbots
From fielding commonly asked questions to troubleshooting support issues, Power Virtual Agents provide your customers and employees with the experience they expect, all powered by AI and automation. Enhance and extend the productivity of your support team by supplementing them with smart, capable chatbots.
With Power Virtual Agents, you can:
Get Chatting Quickly and Easily
Bots Speak Your Customers’ Languages
Bots Are Teachable
An Essential Guide for the Modern Professional Services Firm
Professional services firms are at an inflection point.
New competitors, a rapidly evolving tech landscape, and the looming presence of uncertainty were already forcing firms to redefine legacy business models and processes. And then COVID hit and kicked things into high gear. Despite all the upheaval, services remain at the core of professional services businesses across the spectrum.
Read our essential guide for modern professional services to learn how your firm can stay ahead of these events.
Our Latest Recognitions
Our Clients
A Business Leaders Guide to Dynamics 365 ERP
Velosio’s Microsoft experts will weigh in throughout to share insights and best practices gleaned from years on the job. Additionally, this series examines emerging trends, product updates, and how real companies use D365 in the real-world – putting the game-changing ERP in a broader context.
244 Pages | Published: March 31, 2022
Recent Insights
Automate Provisioning with Infrastructure as Code (IaC)
Infrastructure as Code, (IaC), is the process of provisioning resources in data centers (normally in the cloud) through scripts (machine-readable files); rather than...
Read More
Global Real Estate Firm Trusts Velosio and Microsoft Azure to Secure Sensitive Documents in the Cloud
When your retired legacy server reaches end-of-life status, it’s critical to secure the sensitive files and data on those servers. But it’s neither...
Read More
Mike’s Carwash has a Clean Dynamics SL Lift and Shift to the Cloud
Read More
Understanding and Managing Cost in the Cloud
Governing costs is a major concern when adopting cloud technologies. After all, who likes a surprise cloud bill? If you can’t explain an...
Read More
Top Three Reasons to Move Your On-Prem Dynamics ERP to Azure
Many companies have relied on Dynamics GP, SL, or NAV to manage their finances for years (or even decades). With a small user...
Read More
Hosted Dynamics vs. SaaS: Which Is Best for Your Firm?
You’re ready to move your on-premises Microsoft ERP solution to the cloud. Before you commit, it’s important to consider your options so you...
Read More
The Risk of On-Premises Solutions for Businesses with Small IT Teams
If you rely on a small team to manage and support on-premises IT solutions, you’re facing a double-edged sword. All it takes is...
Read More
How the Microsoft Ecosystem Safeguards Your Data from Ransomware Attacks
It’s a well-documented fact: Microsoft is all-in on cybersecurity. Last year, the company pledged to invest $20B into cybersecurity initiatives over the next...
Read More