Innovative Solutions for Field Services Providers

Field Service Automation Powered by Microsoft Dynamics 365 and Velosio

Increasingly, the field services industry is becoming a technology industry — and the changes are happening quickly. Technology can power positive progress for companies in the sector, fueling efficiencies that allow them to overcome many of the challenges they face today and helping to bring the future into sharp focus. As your field service company maps out future goals to grow, Velosio can provide the technology tools to help you achieve those goals.

Velosio has extensive experience working with field service providers, designing, implementing, and optimizing business management solutions that work the way you work. Our field services team comprises certified technicians, certified engineers, and journeyman field service professionals who have walked in your shoes.

Each of our Field Service Consultants and Software Developers has decades of experience running field service and call center operations. They’ve seen it all. All the pitfalls. All the ways things go wrong out there in the real world. They’ve gained an unequaled understanding of how to best equip your field service business to grow profitably.

Operational Maturity Assessment

Schedule a free, two-hour, Field Service Operational Maturity Assessment and see how you stack up against your peers across 5 domains and 37 competencies. We’ll help you identify the value of moving to the next level.

What Microsoft Dynamics 365 Field Service Can Do For You

Optimize Scheduling

Streamline Contract Management

Improve Inventory Control

Gain Mobile Productivity

Boost Technician Productivity

Begin With the Right Tools for the Job

Understand Your Goals and Objectives

Optimized Design and Deployment

Offer personalized customer experiences
Move from reactive to proactive service
Boost first-time fix rates
Maximize technician utilization

Dispatching Efficiency – Microsoft Dynamics 365 for Field Service

Microsoft Dynamics 365 for Field Service empowers companies like yours to deliver predictive and proactive service to improve customer satisfaction, first-time fix rates, and resource productivity through advanced scheduling, resource optimization, and mobile enablement.

Delivered as a Software as a Service (SaaS) solution, Dynamics 365 for Field Service integrates with all other Dynamics 365 applications as well as Office 365 to boost productivity, eliminate context switching, and enable successful end-to-end customer engagement and field service automation. From warranty software to equipment analysis solutions, integration and automation across platforms are simple with Dynamics 365 Field Service.

AtriCure Builds a Unique Medical Device Management Solution With D365 Field Service

A publicly traded and heavily regulated company, AtriCure needed to modernize paper-driven device inventory, history, service, and maintenance records with a digitally driven, traceable process. Learn how Velosio worked with AtriCure to help built a unique solution with D365 Field Service.

“Velosio is excellent at consulting, configuration, looking at individual pieces, pivoting, and collaborating with us on ‘if this, then that’ scenarios. The level of expertise on the consulting side is a huge differentiator for Velosio, coupled with their experience in medical devices. It’s a good partnership.”

– Shelly Bramer, Director of Enterprise Applications, AtriCure

Our Latest Recognitions

The Future of Commercial Field Service Companies

As field service companies map out future goals to grow their companies, what role can technology play in helping achieve them? In other words, what is the future of the field service company?
Here, we look at five ways technology is already beginning to accelerate growth and drive future efficiencies for field service operations.

Recent Insights

Digital Transformation for Field Service

How Digital Transformation is Redefining Everything About Field Service Management

Over the last, maybe, decade and a half, we’ve watched incumbent retailers, media empires, and entire sectors fall to digital disruptors.  Now, many...

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Augmented Reality in Field Service

Augmented Reality in Field Service

If we’re being honest, augmented reality (AR) kind of surprised us. Just a few years ago, the tech was best known for Snapchat...

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Dispatch Solutions for field service

Transforming Field Service Management: Harnessing Scheduling and Dispatch Solutions for Efficiency and Success

Scheduling and dispatching are everything for field service orgs. Which, of course, is so obvious, it’s hardly worth saying out loud. After all,...

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Asset Management Software for Field Service Orgs

Asset Management Software for Field Service Orgs

Field service, when distilled down to the basics, is all about effective asset management. Broadly speaking, this is a business model built around...

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Equipment Manufacturer
Case Study

Equipment Manufacturer Upgrades to a Truly Modern Supervisory Control and Data Acquisition Systems

Expanding Into New Markets Requires New Innovations An original equipment manufacturer (OEM) primarily in the military space began to find more and more...

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10 Steps for a Successful Field Service Software Implementation

10 Steps for a Successful Field Service Software Implementation

For many field service companies, the value of modern software tools is obvious. But sometimes, it is less obvious how they can effectively...

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Key Benefits of our Field Service Operational Maturity Assessment

Velosio Offers Field Service Operational Maturity Assessment

In today's fast-paced business world, it's more important than ever for companies to assess their operations to ensure they are running at peak...

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Why Time-Tracking Software is a Must-Have Essential for Any Field Service Provider

Time-tracking software is essential for any company that works with contractors, pays employees by the hour, or bills clients for time. It’s a...

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