Accelerate Customer Journeys by Collaborating More Efficiently.

For sales and marketing, it’s all about understanding customers better so both teams can work together to generate higher-quality leads and close more deals faster.

The key is to establish tight connections between sales and marketing processes and integrate data so it’s easier to collaborate and increase productivity. Both teams also need strong digital and analytic capabilities not only to make quick and accurate decisions—but also to prove the impact of their programs on the success of the company. Putting it all together makes for much smoother journeys as prospects transition into repeat customers.

More Customer Time = More Revenue

By enabling your teams to focus more time on prospects and customers, the Microsoft Dynamics 365 Customer Experience platform helps establish deeper relationships and build personal experiences at every touchpoint to drive more revenue for your company.  

icon of a person

Enhance Customer Experiences

Sync messaging across buying journeys and create touchpoints that convert customers into fans of your products and services.

increased revenue

Drive Demand and Revenue

Deploy digital strategies to increase awareness while also integrating processes to qualify prospects and close more opportunities.

icon of two hands holding

Build Meaningful Relationships

Demonstrate your awareness of customer challenges and proactively offer solutions that meet their needs.

Increase Market Share and Brand Value

The Microsoft Dynamics 365 Customer Experience platform enables you to enhance customer Experiences by offering fully integrated solutions that provide you with a single source of truth—complete 360-degree views of prospects, customers, orders, vendors, and other vital information for your marketing and sales processes.

Your teams can then make data-driven decisions based on customer buying habits to accelerate marketing and sales processes. They can also develop and nurture journeys to customize messages based on prospect actions. And with a complete set of digital tools, Marketing and Sales can better manage your e-commerce, customer acquisition, upsell, and cross-sell processes. They can also measure and increase market share and brand value.

Security Transformation: The Role of IT Security in Digital Transformation

Security and digital transformation go hand-in-hand. Discover why security needs to be an urgent priority for everyone on the org chart.

Our Latest Recognitions

Recent Insights

Positive customer experience

Recession Proof Your Business - How Technology Can Help You Take Control

Keeping customers loyal by consistently providing the best possible customer experience is, by far, the best insulation against business downturns during a fiscal...

Read More
Microsoft Dynamics 365 for Field Service: FSA Software Enabling You to Deliver the Best to Your Customers (and Your Business)

Microsoft Dynamics 365 for Field Service: FSA Software Enabling You to Deliver the Best to Your Customers (and Your Business)

A key part of your business is sending out staff to deliver goods or provide services. How do you profitably manage all the...

Read More
Greenhouse Growers: How to More Efficiently Pick, Pack, and Ship

Greenhouse Growers: How to More Efficiently Pick, Pack, and Ship

For greenhouse growers and horticulturists, order picking and packing can be a costly process. It is also an area that can have the...

Read More

Convert More Leads to Sales with Marketing Automation

One of the constant questions facing any business is “how do we convert more of our leads in to actual sales?”.  Leads generated...

Read More

Top Demands of a Web Store From the Modern B2C and B2B eCommerce Consumer

The modern consumer has access to many devices to use for shopping online including smartphones, tablets, and/or computers. These consumers are also always...

Read More

Where do invoices go when you automate?

Author: Chris Elmore, AvidXchange I used to have a standard set of jokes I told as a teenager. One of the jokes in...

Read More

An Essential Guide for the Modern Professional Services Firm

Professional services firms are at an inflection point.

New competitors, a rapidly evolving tech landscape, and the looming presence of uncertainty were already forcing firms to redefine legacy business models and processes. And then COVID hit and kicked things into high gear. Despite all the upheaval, services remain at the core of professional services businesses across the spectrum.

Read our essential guide for modern professional services to learn how your firm can stay ahead of these events.

Contact Us Today!