fsa medical equipment

Medical Equipment and Service Companies: How to Improve First Time Fix Rates with FSA

Medical equipment and service companies operate in highly competitive markets where factors like effective spare parts management and field service automation (FSA) can have a significant influence on costs and contract pricing as well as overall customer satisfaction. In addition, tracking parts for work orders and repairs can have a direct impact on first time…
Auditing in Dynamics 365 CRM

Dynamics 365 Auditing: Better Leverage Your CRM Data with These 3 Steps

Do you want to better leverage data that is generated within Dynamics 365 Customer Engagement? Actionable Audit can help. Actionable Audit is a free tool built by Microsoft Labs available in AppSource. The tool runs based on the auditing settings set up via Dynamics 365 Customer Engagement administration. To set up auditing in Dynamics 365…
FSA software

Microsoft Dynamics 365 for Field Service: FSA Software Enabling You to Deliver the Best to Your Customers (and Your Business)

A key part of your business is sending out staff to deliver goods or provide services. How do you profitably manage all the resources, deal with the unexpected, and delight your customers? There has never been a better time than now to explore Microsoft Dynamics 365 for Field Service. Learn how this FSA software solution…
Business software on-prem to online

Top 10 Reasons You Should Upgrade from D365 On-Prem to Online

Is your IT staff consumed with troubleshooting your company’s on-premise environment? Are you tired of paying for server upgrades and defending your network against hackers trying to get your data? Although change can be intimidating, it’s important to stay up with the times, and moving your CRM environment from on-premises to online has many significant…
D365 Apps

What’s App-ening with Dynamics 365

App-based applications will be the future of customizing the user experience in Microsoft Dynamics 365. While apps in Dynamics 365 Customer Engagement have been around since the December 2016 release, the Dynamics 365 CE v9 release has brought many new capabilities to them. In the classic web interface, users of Dynamics 365 CE could view…
Dynamics 365 customer engagement

New Features Coming to Dynamics 365 Customer Engagement

You’re probably wondering what’s up with the new version of Dynamics 365 Customer Engagement, since version 9.0 was just released. What could Microsoft possibly be adding so soon after the biggest release in D365 history? Dynamics 365 Customer Engagement v9.1 (version 9.1) is offering users even more possibilities within the system. This blog will address…