Five Times You Should Bend The Rules in Business

Sometimes the rules have to be bent in order to keep a customer happy. Here are the 5 rules to bend in order to keep your customers happy.

Table of Content

    Five Times You Should Bend The Rules in Business, via Peter Shankman.

    Five Times You Should Bend The Rules in Business

    Imagine this scene: You’re walking down the street, when you come to a “don’t walk” sign. You stop and wait. All of a sudden, you notice a small child walking in the middle of the street, and there’s a good chance he’ll get hit by a car if he doesn’t get out of the street. Do you run into the street and save his life, or do you wait on the sidewalk while he gets run over, because you had a “don’t walk” sign? Of course you run into the street, ignoring the sign, and rescue the child. That’s a no-brainer, right? Then why do so many businesses lose customers, revenue, and reputation by not bending the rules when the situation calls for it?


    Microsoft Dynamics Advocates


    Business Productivity
    Conference
    Dynamic Communities Summit ’23
    October 15-20, 2023
    Learn More
    Advanced Projects for D365 Business CentralAgribusinessAnalytics, Business Intelligence & WorkflowsAXIO Advanced ProjectsAXIO for Dynamics 365 FinanceBusiness ProductivityCloudCommercial HVACData FabricDealer ManagementDistributionDynamics 365 Business CentralDynamics 365 Customer Engagement & Dynamics CRMDynamics 365 ERPDynamics 365 Finance and OperationsDynamics AXDynamics GPDynamics NAVDynamics SLEnterprise Resource Planning (ERP)Field ServiceGenerative AIIndustry InsightsMarketing AutomationMicrosoft (Office) 365Microsoft CopilotNon-ProfitOn-Premises DynamicsPower AppsPower AutomatePower BIPower PlatformProject Centric BusinessProject Service AutomationRansomware & CybersecurityRestaurant Equipment DistributionSharePoint