Copilot for Microsoft 365 has started revolutionizing the way we work! We’ve covered much of the Microsoft Copilot rollout in our continuing Copilot blog series, and Microsoft itself does a great job with additional details in this post. So, rather than simply list the features you’ll find in each M365 application, we’re taking an FAQ…
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Artificial intelligence (AI) stands at the forefront of innovation, especially when it comes to sales and customer service. Companies are increasingly turning to AI to enhance customer experiences, streamline operations, and drive sales growth. One of the most significant impacts of AI in sales and customer service is the ability to offer personalized experiences at…
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In today’s rapidly evolving technological landscape, the adoption of AI tools brings significant concerns about data security and privacy. Microsoft’s comprehensive approach to safeguarding data within its AI solutions offers a robust response to these concerns, ensuring that users’ data remains secure and confidential. This article delves into how Microsoft protects company data through its…
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Introduction In today’s fast-paced and competitive world, organizations need to leverage the power of technology to optimize workflow, enhance communication, and unleash creativity. Copilot for Microsoft 365 is a suite of AI-powered tools that integrate seamlessly with Outlook and Teams, providing smart suggestions, insights, and feedback to help users write better emails, messages, and documents.…
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Introduction A back-office employee at a grocery chain, often needed to research various topics, write reports, and communicate with clients and colleagues. They used to rely on Bing or Google search tools to find information online, but They often wasted time browsing through irrelevant or outdated results. They also struggled with writing clear and concise…
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Introduction: The Business Challenge One of the challenges that many organizations face today is how to manage their time and tasks effectively using various Microsoft tools such as Outlook, Word, Excel, PowerPoint, OneNote, and Teams. With so many emails, documents, spreadsheets, presentations, notes, and chats to handle, it can become difficult to keep track of…
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Microsoft Copilot, a new AI assistant for the MS ecosystem, promises to make AI an accessible, everyday reality for all employees. It’s not designed to displace workers. Instead, it provides in-app support – so everyone can do more quality work in fewer working hours. In this chapter, we’ll introduce Microsoft Copilot, explain how it fits…
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Since ChatGPT was released in late 2022, the term “AI” has crept into company townhalls, news headlines, and even the State of the Union address. It’s certainly popular to talk about, but what exactly are people saying? Here we will walk through, in layman’s terms, some of the more foundational aspects of “AI” as today’s…
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In an era defined by technological innovation, Artificial Intelligence (AI) stands out as a transformative force across industries. It’s not just about automating tasks anymore; AI is about enabling machines to understand, learn, and make decisions, much like humans. This paradigm shift holds profound implications for field service organizations, where optimizing operations, enhancing customer experiences,…
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Integrating Microsoft Copilot for Sales (formerly Microsoft Sales Copilot) into your workflow marks a significant step towards leveraging AI to elevate sales efficiency and enhance decision-making. This brief guide walks you through the licensing required to take advantage of Copilot for Sales and the straightforward installation process. Let’s dive right into how you can set…
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