Creating a change management strategy for a hybrid work environment involves careful planning, communication, and implementation to ensure a smooth transition. Big organizational change is always challenging. It forces people to confront uncertainty and make themselves vulnerable in a situation where making the wrong move might put their reputation and livelihood in jeopardy. Here, we…
LEARN MORE
Microsoft Copilot, a new AI assistant for the MS ecosystem, promises to make AI an accessible, everyday reality for all employees. It’s not designed to displace workers. Instead, it provides in-app support – so everyone can do more quality work in fewer working hours. In this chapter, we’ll introduce Microsoft Copilot, explain how it fits…
LEARN MORE
In an era defined by technological innovation, Artificial Intelligence (AI) stands out as a transformative force across industries. It’s not just about automating tasks anymore; AI is about enabling machines to understand, learn, and make decisions, much like humans. This paradigm shift holds profound implications for field service organizations, where optimizing operations, enhancing customer experiences,…
LEARN MORE
Integrating Microsoft Copilot for Sales (formerly Microsoft Sales Copilot) into your workflow marks a significant step towards leveraging AI to elevate sales efficiency and enhance decision-making. This brief guide walks you through the licensing required to take advantage of Copilot for Sales and the straightforward installation process. Let’s dive right into how you can set…
LEARN MORE
Optimize Your Cloud Spend with AI-Powered Insights As more and more of your business becomes vested in the cloud, you face the ongoing challenge of optimizing those cloud investments to minimize costs while driving. Microsoft Cost Management is a tool that provides critical insights into your workloads and spending within the Azure Portal subscription. It’s…
LEARN MORE
Copilot for Sales (formerly Sales Copilot) in Microsoft Outlook is a not-to-miss tool. This application streamlines workflows and introduces advanced features that boost productivity and efficiency within your inbox. Whether you’re navigating Outlook on the web or the desktop application, Copilot for Sales delivers a consistent, feature-rich experience designed specifically for sales teams who also…
LEARN MORE
Navigating Microsoft’s suite of AI tools can feel like deciphering a complex family tree — especially surrounding two cousins on that tree: Microsoft Copilot for Sales vs Copilot in Dynamics 365 Sales. While their names and functionalities suggest a shared lineage, these are distinct applications designed for different purposes. In this post, we’re cutting through…
LEARN MORE
There’s been a constant stream of news from Microsoft surrounding its powerful AI assistant, Copilot. The company is systematically imbuing its product suite with the assistant’s smart capabilities — and we’re covering it all. One particular application holds such broad appeal that we’ve given it extra attention. It’s Microsoft Copilot for Sales, released and ready…
LEARN MORE
The backbone of any successful business is its sales force. And sales teams thrive on efficiency, insights, and connection. Microsoft Copilot for Sales is a tool designed to supercharge these aspects of the sales process — rewriting the rules of engagement and making sales processes more intuitive, insightful, and impactful. In this post, we dive…
LEARN MORE
Now available to the public, Microsoft Copilot for Sales and Microsoft Copilot for Service combine the strength of Microsoft Copilot for Microsoft 365 with role-specific insights and actions, simplifying business operations, automating repetitive tasks, and unleashing creativity. Both solutions offer the flexibility to integrate seamlessly with existing contact center and CRM systems, including Salesforce and…
LEARN MORE
