In today’s fast-paced digital landscape, efficiency is the name of the game. Microsoft 365, a powerhouse suite of tools, has become the go-to solution for businesses and individuals aiming to streamline their workflows. But are you truly harnessing its full potential? Our experts here at Velosio, offer time-saving tips and tricks designed to transform your…
Navigating the crowded, ever-evolving FSM landscape is already a daunting process. Even for veteran IT pros and C-suite decision-makers. But, bigger tech transformations are already underway. Generative AI is exploding – and evolving at a breakneck pace. The IoT is finally taking off. Innovations in field mobility and mixed reality are changing the CX game…
In recent years, many organizations have made great strides in automating manual processes and high-touch data processes through digital transformation using ERP and CRM systems. However, this has largely reached a plateau. Microsoft’s 2023 survey on business trends found that 9 out of 10 workers hope to use AI to reduce these kinds of repetitive…
Since Microsoft announced its next-generation AI offering, Microsoft 365 Copilot, in March 2023, the company has been moving at a record speed to expand Copilot’s capabilities throughout the 365 suite. When revolutionary technology — like generative AI — moves this quickly, it can take time for us to catch up and understand the business benefits…
The phrase customer relationship management (CRM) may seem self-explanatory, but when you put it in the context of something as complex as a large company it can get murky—much like the concept of supply chain for some people. Is supply chain procurement? Is it delivering raw materials to factories? Is it getting finished products to…
The global supply chain continuously evolves—striving to achieve the most significant advantages in efficiency, cost reduction, and customer satisfaction. However, it faces increasing complexities due to growing customer expectations, rapid market fluctuations, and a rising need for sustainable practices. Microsoft Copilot can assist in Supply Chain Risk assessment. Supply chains have been a prime area…
Having accurate data regarding your inventory is the bare minimum. Optimizing how that inventory is stored, shipped, and handled across your distribution network is the secret sauce that leads to big improvements in supply chain operations, and those improvements have an out-sized impact on overall profits. According to Ernst & Young, an estimated 50-75% of…
Your supply chain is the life blood of your organization. But lack of visibility and supply chain disruptions continue to be an ongoing issue, especially now, when navigating economic headwinds and ongoing disruptions. Achieving supply chain excellence today requires orchestrating complex global operations with agility and adapting to rapid and continuous change. Yet only 22…
The advent of artificial intelligence (AI) has marked a paradigm shift in numerous sectors, and it’s having an unparalleled impact on the business world. From automated processes to personalized experiences, AI is revolutionizing the way we understand and leverage technology. More specifically, AI’s transformative power is increasingly noticeable in the customer experience (CX) landscape. The…
There’s a lot coming from Microsoft related to Copilot and generative AI. Some of the features are fully baked, and some are still in the mixing bowl. The videos from Microsoft are very exciting, but if you’re like us, you like to see things work for yourself. We want to validate that the advertised features…