What Dynamics GP Users Need to Know about Dynamics 365

Microsoft’s newest Azure-enabled offering is hitting the market and there is a lot of news and excitement around the release of Dynamics 365.  As a current Microsoft Dynamics GP user, you probably have some questions about what Dynamics 365 is and how it affects you and your business.  In light of that, we’ve put together a few FAQs:

Q: What is Dynamics 365?

A: Dynamics 365 is an Azure-hosted solution that combines ERP, CRM, and PowerApps functionality.


Q: Is Dynamics 365 replacing Dynamics GP?

A: No, Microsoft Dynamics GP will continue to be developed and supported along the currently available product roadmap.


Q: What is Dynamics 365 for Financials?

A: Dynamics 365 for Financials is a cloud-enabled, subscription based financial management solution that was built on the platform of Microsoft Dynamics NAV. While it will have a similar look and feel to Dynamics GP, in the same way that all Microsoft products have a similar user experience, the functionality will be different. It is a core piece of the Dynamics 365 Business Edition package.


Q: What is Dynamics 365 for Operations?

A: Dynamics 365 for Operations is what is currently known as Microsoft Dynamics AX.  It is the core piece of the Dynamics 365 Enterprise Edition package.


Q: As a GP user, how will Dynamics 365 affect my system?

A: Dynamics 365 will only be a factor for you if you fall into one of the following groups:

  1. If your organization was considering moving away from Microsoft Dynamics GP to Microsoft Dynamics AX, you should now be looking at Dynamics 365 for Operations. Learn more.
  2. If your organization is currently using Microsoft Dynamics CRM Online, you will have the opportunity to seamlessly upgrade to Dynamics 365 for Sales, Customer Service, Field Service, and/or Project Service Automation at any time. There will not be a forced conversion.
  3. If your business is currently considering adding Microsoft Dynamics CRM, then you will need to re-evaluate the plans for Dynamics 365 for Sales, Customer Service, Field Service, and/or Project Service Automation. Additionally, it may benefit you to consider moving to Dynamics 365 for Financials or Dynamics 365 for Operations to take advantage of the seamless interoperability of the platform, the Azure deployment, and the packaged licensing costs.

As a Microsoft Dynamics GP user, Dynamics 365 probably won’t have a major effect on your day to day use of your ERP solution.  It is something to keep in mind if you need CRM integration or are looking to take a “next step” with your ERP system.  For more details or to help you weigh your options, ask one of our Dynamics 365 experts today!

View our On Demand Webinar: “Socius and Microsoft Dynamics 365: What does it Mean for Your Organization?”