Save But Don’t Skimp On Cloud CRM Implementation Services
By leveraging packaged implementation services, you can be sure that you are setting up your cloud CRM deployment for success without breaking the bank.
By leveraging packaged implementation services, you can be sure that you are setting up your cloud CRM deployment for success without breaking the bank.
Table of Content
52% of organizations that have implemented a cloud CRM solution are willing to switch to a new solution 6 months into their contract, according to Nucleus Research.
Personally, I don’t think this has anything to do with the CRM system itself, but rather a lack of implementation support resulting in low user adoption and unfulfilled expectations. You see, it’s very easy to get access to a cloud CRM system through a free trial, test it out for yourself, and decide it’s right for your solution. But these free trials can lead to organizations trying to “go it alone” thinking that just because they’ve successfully tried out a solution, that they are ready to put it to use, import their data, and get to work using it.
However, CRM solutions, even those deployed in the cloud, require some level of implementation and training to get the solution operating the way your organization needs it to and to get your people on-board using the system.
These implementation services do add an up-front cost to what would otherwise be a purely monthly subscription based solution. However, this additional cost does not negate the benefits of predictable pricing that cloud CRM offers. Many partners offer implementation services packages so that you can pick the services that your unique organization needs and still know exactly what you are going to be paying for.
For example, Socius Cloud Services offers three Rapid Implementation Offerings for our Microsoft Dynamics CRM Online solution that allow you to select the services that your organization needs:
By leveraging packaged implementation services, you can be sure that you are setting up your cloud CRM deployment for success without breaking the bank on unexpected costs.