Project Services Automation (PSA) in Dynamics 365, What options are available and what is best for you!
In today's article, we go over some Project Services Automation options for you to consider in implementing in your D365 solution.
In today's article, we go over some Project Services Automation options for you to consider in implementing in your D365 solution.
Table of Content
With Dynamics 365 now officially launched, I am sure most of the customers and prospects are anxious and keen to explore more on this and find out what is right for them, which services they should chose within Dynamics 365 to drive the Digital transformation of their organization.
First thing first! Dynamics 365 is a fully Cloud based SaaS service and has various services/solutions offered under it. You can refer to my earlier post for a brief explanation on what each of these services are and what they really mean. In today’s post, we will discuss on what is the story of Project Service Automation/Professional Service Automation (PSA) in Dynamics 365, what options does customers have for PSA in Dynamics 365 and which option may work best for their organization.
There are 2 primary options/services for Professional/Project Services Automation in Dynamics 365.
(This was Previously known as New Dynamics AX/AX 7)
Dynamics 365 Operations for Firms with Complex Contracting Requirements
There is a 3rd party solution which I am heavily involved with that is provided by SBS Group. This solution, AXIO Professional Services for Dynamics 365, tailors Dynamics 365 to the needs of project-based firms. Software companies, architecture and engineering firms, management and IT consultants and government contractors will find immense value in the advanced contract, billing and revenue recognition benefits provided by AXIO.
Not all project-oriented companies will require a solution as advanced as AXIO so it is important to invest time and resources into documenting your processes and future needs before purchasing any solution. I’ve seen many companies dismiss research only to get half-way through a costly implementation before deciding to “back up and start over”. No fun. On to option 2…
The table below shows a high-level comparison of the key features of Project Service Automation (PSA) solutions between Option 1 and Option 2 mentioned above.
With that said, let us now understand what an organization should consider while choosing between these 2 options for professional/project service automation solutions in Dynamics 365.
We can think of various deciding factors that can play a role in choosing one of these solutions, however I will mention some of the common factors that I think are crucial to be able to choose between these 2 solutions.
You should choose the stand-alone Project Service Automation solution of Dynamics 365 if,
You should choose the fully integrated Project Service Automation solution, i.e. Dynamics 365 for Operation if,
I would like to reiterate; the above analysis is just my opinion and what I think are some of the key factors differentiating the two key Project Service Automation solution options in Dynamics 365. Companies with complex contracts management and/or subscription billing will most certainly find that Dynamics 365 for Operations with AXIO Professional Services from Velosio provides the most effective solution overall.
I am sure we all can count on several other factors and probably argue several alternate possibilities. Don’t forget you’re not alone in this! Learn how Velosio can be your partner in helping you achieve your organizations full potential.
Regards,
Sandeep
Sandeep Chaudhury is a Dynamics AX enthusiast with over 10 years of experience in functional consulting, Solutions architecture and systems integration, with expertise in the areas of Professional services automation(Project Management and accounting), Financials Management, Services Management, Sales and Marketing, Human resource management, Travel and Expenses Management and Procurement & Sourcing modules of Microsoft dynamics AX ERP. He has experience working with the Dynamics 365, AX 7, AX 2012 R3, AX 2012 R2 and more.