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Servitization is a driving force in field service as manufacturers and independent service companies look for additional ways to drive revenue in the face of tougher competition and increasing customer demands. Ben Volmer, Microsoft Global Director of Field Service, led a robust discussion on how companies that move forward with servitization are able to turn customer engagements into profits faster and more predictably.
Watch this Executive Briefing hosted by Velosio and discover how cloud-based field service solutions are helping to solve the “Servitization” challenge of improving customer service and increasing productivity and speed field service technicians and dispatchers.
Don’t have time for the video? When you complete the form, you can also download a written summary of the Executive Briefing discussion highlights.