Experience Our Microsoft Dynamics 365 Customer Engagement Demo: A User-Friendly CRM Platform in the Cloud.
Take an in-depth look at how Microsoft Dynamics 365 Customer Engagement can deliver powerful functionality and generate sustainable value to your organization, your teams, and your customers.
Register here to access the demo!
What You’ll Learn By Watching the Demo:
- Sales Process Overview: Explore lead generation, opportunity management, and key stages like qualification, development, proposal, and closure
- Ecosystem Overview: Dynamics 365 integrates with applications such as customer service, field service, marketing, project operations, finance, and supply chain.
- Integration with Microsoft Toolset: Incorporate Office 365, Microsoft Teams, PowerApps, Power Automate, Common Data Service, and Power BI into the CRM.
- Dashboard Customization: Learn how users can create personalized dashboards that are relevant to their roles and needs.
Microsoft Dynamics 365 Customer Engagement Demo Chapters & Descriptions
We have divided our demo video into several chapters, with each one focusing on a different aspect of Microsoft Dynamics 365 Customer Engagement:
What is CRM? A Harmony of Sales and Service
CRM, or Customer Relationship Management, is a technology-driven approach to managing and analyzing interactions with customers and potential customers. Microsoft Dynamics 365 Customer Engagement is a powerful, easy-to-use cloud-based platform that elevates the customer experience at each stage of the customer journey. It consists of several discrete applications that deliver powerful functionality and generate sustainable value for your organization, your teams, and your customers.
Centralized Customer Data
CRM systems centralize customer data, including contact information, purchase history, preferences, and communication history.
Enhanced Customer Relationships
CRM empowers businesses to cultivate stronger customer relationships by offering valuable insights into customer behavior, preferences, and needs.
Streamlined Sales and Marketing
CRM streamlines sales and marketing processes by automating tasks, tracking leads, and measuring campaign effectiveness.
CRM systems provide data analytics and reporting tools that enable data-driven decision-making, helping businesses grow and adapt.
What Microsoft Dynamics 365 Customer Engagement Can Do For You
Dynamics 365 Sales helps you build strong relationships, utilize insights, and close deals faster.
Dynamics 365 Marketing elevates the customer experience, allowing you to create personalized journeys for your customers while strengthening relationships and building loyalty.
Elevate Customer Service
Dynamics 365 Customer Service ensures your business can offer the best possible customer service through personalization and optimization.
The Benefits of Copilot for Dynamics 365 Sales
Watch the Demo and Optimize Customer Insights Across the Enterprise
Dynamics 365 CE provides a 360-degree view of interactions, engagement, and operations, so you can quickly target the best prospects, identify important customers, and deliver winning proposals.