If you have multiple silos of customer data—Excel spreadsheets, a marketing database, an e-commerce website, and an accounting system—it’s difficult to get a 360-degree view of customers. You spend endless hours trying to identify buying habits so you can target customer segments with specific messaging. Think about the time you spend in a day, a…
LEARN MORE
We often tout the advantages of being part of the Microsoft family — specifically the ability to leverage complementary products that boost functionality and add real value. In this case, the value is in combining actionable data from multiple applications into useful reports and dashboards. These reports and dashboards enable your marketing, sales, and customer…
LEARN MORE
To truly understand what your customers think, it’s time to “ditch the crystal ball” trying to find the answers on your own. Instead, give your customers a “voice” so they can tell you themselves. That’s the only way to know for sure how they feel about your products and services and to determine the needs…
LEARN MORE
With support from partner Velosio, MIS adopted Microsoft Dynamics 365 Field Service and Power BI. Now, the company has dramatically increased operational efficiency and productivity, reduced waste, accelerated order-to-cash time, and improved line of insight in the performance of the business.
LEARN MORE
The Microsoft Power Platform allows users to work with data and build custom apps, websites, and automations that protect your organization, surface detailed insights that detect anomalies and threats in real-time, and embed security protections into your creations. All Power Platform solutions operate on a security model provided by Microsoft Dataverse that protects data privacy…
LEARN MORE
Over many years and countless conversations with field services clients, we’ve found the drivers behind these businesses incredibly compelling. For example, how they design their business models to drive performance and profitability – despite all of the moving parts in the mix: service techs and their time, of course, but also parts, labor, fuel, and…
LEARN MORE
Professional services firms offer customized, knowledge-based services to clients. And rather than selling physical inventory, they sell time, expertise, and unique perspectives by the hour or by the project. Your most valuable assets are your experts — and the specialized skills and deep insights they bring to the table. They literally are the product. Resource…
LEARN MORE
{ "@context": "https://schema.org", "@type": "VideoObject", "name": "Business Central meets Power BI: Ultimate Guide", "description": "Getting insights into your Business Central data is easy with Power BI - a data visualization system from Microsoft. Power BI retrieves Business Central data allowing you to build dashboards and reports based on that data. Power BI provides a flexible…
LEARN MORE
Resource utilization rates are a great way to take the pulse of a professional services organization. Besides telling you if your resources are overworked or underutilized, utilization rates usually give you clues about how well the company functions in generating proposals, planning projects, and hiring resources. Yes, the utilization rate needs to be high enough…
LEARN MORE
ERPs are traditionally associated with supply chain management tasks—managing inventory, production schedules, suppliers, fleets, and so on. And yeah, ERPs dynamics do deal with all those things—but they can also do a whole lot more. At its core, an ERP is a shared database for managing resources—which covers an expansive list of business activities including…
LEARN MORE
