Background In October 2024, an Industrial Supply organization attended a Copilot workshop by Velosio to explore its features, including meeting summaries, PowerPoint creation, and chatbots. Following the workshop, they deployed Copilot for meeting management, data analysis, and document creation. Meeting summaries and action items generated with Copilot improved accessibility and follow-up, while data insights from…
As noted by the Harvard Business School, digital transformation is no longer optional—it’s essential. As customer expectations change, businesses face mounting pressure to leverage emerging technologies—like artificial intelligence (AI)—to innovate and avoid falling behind. Thriving in the market today requires evaluating operational approaches, decision-making, and customer engagement. For many organizations, using AI for operations has…
The advent of artificial intelligence (AI) has marked a paradigm shift across numerous sectors, with an unparalleled impact on the business world. From automated processes to personalized engagements, AI is revolutionizing how companies understand and leverage technology to create exceptional customer experiences. This transformative power of AI is now more evident than ever in reshaping…
For mid-market companies, Artificial Intelligence (AI) offers a unique opportunity for growth and innovation. Typically identified with revenues between $10 million to $1 billion, mid-market companies have more resources than small businesses but less than large corporations. AI is a game changer, enabling them to scale rapidly with a relatively small investment. Deloitte’s Mid-Market Technology…
Over the past several weeks, we’ve been introducing you to Copilot, Microsoft’s AI-powered virtual assistant. Companies will soon integrate this new technology into their products. Some examples of these products include Microsoft 365, Dynamics 365 Sales, Viva Sales, and Dynamics 365 Supply Chain Management. But how can Copilot for Teams streamline workflow? Microsoft Teams, the…
Since Microsoft launched Copilot, it’s been exciting to see our customers bring AI into their lives—both personal and professional—creating stunning images, tackling their overflowing inboxes, jump-starting the writing process, catching up on missed meetings, and so much more. With Copilot, everyone has the opportunity to supercharge their creativity and productivity. As an extension of its…
Copilot for Microsoft 365 has started revolutionizing the way we work! We’ve covered much of the Microsoft Copilot rollout in our continuing Copilot blog series, and Microsoft itself does a great job with additional details in their official GA announcement. So, rather than simply list the features you’ll find in each M365 application, we’re taking…
When Microsoft introduced Power Virtual Agents in 2019, it was a groundbreaking step towards simplifying the creation of chatbots that could perform a variety of tasks. Since then, we’ve seen the field of AI grow exponentially, particularly with the evolution of generative AI. Microsoft remains at the forefront of integrating generative AI into its platforms,…
Every business owner dreams of growth. It’s an exciting time, but scaling your operations can also bring complexities and a need for increased efficiency. This is where an Enterprise Resource Planning (ERP) system comes in. Choosing the right ERP system ensures your business stays organized and efficient as it grows. This blog explores how Microsoft…
In today’s rapidly evolving technological landscape, the adoption of AI tools brings significant concerns about data security and privacy. Microsoft’s comprehensive approach to safeguarding data within its AI solutions offers a robust response to these concerns, ensuring that users’ data remains secure and confidential. This article delves into how Microsoft protects company data through its…
