AI for Operations: Driving Digital Transformation in 2025
Learn how AI for operations can drive digital transformation in 2025. Explore simple strategies to improve efficiency and automate workflows.
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As noted by the Harvard Business School, digital transformation is no longer optional—it’s essential.
As customer expectations change, businesses face mounting pressure to leverage emerging technologies—like artificial intelligence (AI)—to innovate and avoid falling behind. Thriving in the market today requires evaluating operational approaches, decision-making, and customer engagement. For many organizations, using AI for operations has become a cornerstone of these efforts, enabling smarter workflows and streamlined processes.
Only then can you adapt to seize digital transformation opportunities.
A Digital CxO article also notes how businesses have evolved into a new era of disruptive technologies—with an increased focus on Al use cases to enhance productivity. Digitally savvy companies implement efficient processes and provide employees with unique experiences.
However, hopping on the AI bandwagon may seem a bit dangerous. With the technology advancing at accelerated speeds, the train seems to be moving so fast!
In a way, this is true. What the world can do with AI a year from now may (highly likely) dwarf what we can do today.
But it’s also true that professionals in operations face increasing pressures that must be addressed right now. These include the need to increase production, reduce costs, and bring teams together to collaborate efficiently.
One of the key challenges to achieving these objectives is to fully leverage AI and its digital transformation potential. As the numbers show, there’s a lot of opportunity to leverage AI. That’s why so many businesses are jumping in:
Businesses can apply AI to core business functions across multiple processes. Experts suggest that about 40-60% of accounting and finance functions could be automated with advanced AI and enterprise resource planning (ERP) integration.
As operations teams strive to increase efficiencies, they often face major challenges like resource constraints and process bottlenecks. AI applications address these concerns by automating routine workflows.
This allows teams to focus on high-value tasks that drive innovation. AI also improves predictive analytics—so you can accurately forecast operational needs and identify potential risks while enhancing accuracy and speed.
When combined with modern tools like ERP and business intelligence platforms running in the cloud, AI provides a comprehensive view of operations. This enables quicker decision-making by automating critical processes, minimizing errors, and cutting operational costs.
To increase your use of AI and “safely” start your journey on the train to digital transformation, consider your current state of AI adoption:
The systems you use can make or break your company. Outdated systems negatively impact financial data and accuracy as well as employee morale. And with the always looming cyber security risks your business needs to be 100% sure your data is protected.
As a first step, evaluate your current ERP solution:
Also, look at the AI and business intelligence offered by your ERP provider. For example, if you use Microsoft Dynamics 365 Finance to manage your financials, then your additional tools would include Microsoft Power BI for dashboards and reports and Microsoft Copilot for AI. These are user-friendly, intuitive tools that do not require technical skills to utilize.
By leveraging AI to drive your digital transformation initiatives, you can eliminate repetitive tasks while unleashing creative content. You can also unlock data-driven decisions.
All this can take place within your Microsoft workspace and Dynamics 365 solutions. As you boost productivity and spark ideas, you will transform your business and unlock the full potential of your internal teams.
To get there, effective change management is mandatory, playing a pivotal role in successful AI implementations. Remaining agile and adaptable is also essential. By promoting a culture of innovation and continuous learning, your organization can emerge stronger and more competitive in an environment of rapid change and transformation.
To ensure a successful digital transformation journey, consider the following key factors as you plan how to leverage AI:
By considering these factors, you can revolutionize the way you work by streamlining everyday tasks, crafting compelling content, fueling creativity, and unlocking valuable insights from your data.
To support your digital transformation journey and also learn more about the power of generative AI, you can download (for free) our COOs Guide to AI and Digital Transformation.
Unlocking the full potential of AI can be overwhelming. That’s where Velosio comes in. With our extensive experience across Dynamics 365 and other Microsoft technologies, we will guide you through every step of your AI journey. If you’re ready to start the conversation, reach out to Velosio today.
Talk to us about how Velosio can help you realize business value faster with end-to-end solutions and cloud services.
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