Cloud-based ERPs like Dynamics 365 serve as the digital foundation for any modern business. Capture, organize, and unify all of your firm’s data in a single location — providing full visibility into core operations and accessible insights to all users. These benefits, while essential, are a far cry from anything considered “transformative.” See, any competitor…
Professional services firms are vulnerable targets for cyber criminals for a few key reasons. For starters, this is an industry that deals in valuable information. Knowledge workers typically rely on some combination of client data, original research, and proprietary IP to deliver insights and solutions that drive specific outcomes. In other words, firms are sitting…
The professional services industry will embrace digital-first revenue business models and business practices. AI and automation will take on a greater role. Data continues its reign as “king.” Remote work is here to stay. We’re watching these predictions take shape in real-time. At the same time, the future of the professional services industry has never…
Professional services firms face increasing pressure to deliver more innovation ASAP and adapt to the accelerating pace of change. You know, the usual challenges that define this complex digital era. A key part of tackling these challenges and building the flexible, resilient firm of the future is embracing a composable architecture. According to Gartner, composability…
The Microsoft Power Platform is a suite of low-code development tools that empowers users of all abilities to build and launch custom apps, design automated workflows, and leverage the platform’s baked-in intelligence to solve problems and create value. Power Platform apps were designed to be combined with each other and with the rest of the…
According to Deloitte, professional services firms need to embrace AI, business intelligence (BI), and big data analytics because they have no other option. In other words, opting out is a death sentence. While just about every industry is in that same boat, BI and advanced, cloud-based analytics have become central to the professional services business…
Dynamics 365 Customer Engagement (CE, for short) is Microsoft’s family of customer relationship management (CRM) apps. They’re designed to streamline business processes, provide AI-driven insights, and drive growth by helping orgs manage and nurture customer relationships. Naturally, finding the right CRM is a critical priority for professional services firms, given that relationships are the driving…
Professional Services Firms need to evolve ASAP — both to help their clients respond to disruptive forces and remain competitive amid rapidly changing conditions themselves. Most business leaders know that something needs to change, yet struggle to define what needs to happen, much less how to put plans into action. Below, we’ll look at some…
Professional services firms offer customized, knowledge-based services to clients. And rather than selling physical inventory, they sell time, expertise, and unique perspectives by the hour or by the project. Your most valuable assets are your experts — and the specialized skills and deep insights they bring to the table. They literally are the product. Resource…
SharePoint enables firms to make the most of their existing expertise, data, and perspectives by transforming them into digital tools people can actually use. Think – self-serve portals, org-wide intranets, or private websites where analysts can share insights with clients in a secure environment. On the client side, the platform helps firms engage customers in…
