ERPs belong to a rare class of “OG enterprise software.” They date back to the 1960s, (AKA: ancient history for tech), yet somehow, in 2023, they’re still the most important software in the stack. Like any industry veteran, the ERP stays relevant by continuously evolving alongside economic conditions, customer expectations, and the latest tech. Post-COVID,…
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If you have multiple silos of customer data—Excel spreadsheets, a marketing database, an e-commerce website, and an accounting system—it’s difficult to get a 360-degree view of customers. You spend endless hours trying to identify buying habits so you can target customer segments with specific messaging. Think about the time you spend in a day, a…
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Companies in all industries are ramping up tech investments to modernize operations, enable new ways of working, get ahead of competitors, and, of course, boost that bottom line. But, focusing on capabilities alone isn’t enough. If you want to be successful, you’ll need to build a platform that combines disparate data sources, unifies systems and…
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The Microsoft ecosystem was designed for transformation. It’s flexible, adaptable, and easy to customize. It can be scaled up or down in response to demand fluctuations. You can add, remove, or replace modules and integrations based on real-time needs and changing requirements. But, let’s be clear: most of the benefits Microsoft has to offer don’t…
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In the world of application development, many are calling it the Low Code/No Code Revolution. Gartner says 70% of applications will be developed using no-code/low-code technology, and Microsoft is leading the way. The Power Platform now generates $2 billion in revenue and has more than seven million active users. Power Apps, playing the low-code/no-code starring…
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We often tout the advantages of being part of the Microsoft family — specifically the ability to leverage complementary products that boost functionality and add real value. In this case, the value is in combining actionable data from multiple applications into useful reports and dashboards. These reports and dashboards enable your marketing, sales, and customer…
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To truly understand what your customers think, it’s time to “ditch the crystal ball” trying to find the answers on your own. Instead, give your customers a “voice” so they can tell you themselves. That’s the only way to know for sure how they feel about your products and services and to determine the needs…
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With support from partner Velosio, MIS adopted Microsoft Dynamics 365 Field Service and Power BI. Now, the company has dramatically increased operational efficiency and productivity, reduced waste, accelerated order-to-cash time, and improved line of insight in the performance of the business.
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Cloud-based ERPs like Dynamics 365 serve as the digital foundation for any modern business. Capture, organize, and unify all of your firm’s data in a single location — providing full visibility into core operations and accessible insights to all users. These benefits, while essential, are a far cry from anything considered “transformative.” See, any competitor…
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Keeping customers loyal by consistently providing the best possible customer experience is, by far, the best insulation against business downturns during a fiscal recession. Learn how to become a recession proof distributor. Put another way, making yourself the kind of supplier customers really appreciate, like doing business with, and find real value in, is the…
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