It never fails. Technicians are calling out sick, customers are calling in with same-day requests, and then your field service company’s biggest customer calls in with an urgent problem at their most remote satellite location. You don’t have a choice. You have to dispatch someone immediately. Every field service provider has encountered some variation of…
With Solver, Teams and Microsoft 365 in place, Overstreet sees great efficiencies to be gained from the end-to-end integration of the entire Microsoft stack.
The team at RLG knew they needed to migrate their Productivity suite into Office 365 in the cloud. Learn how Velosio & RLG worked together to achieve this goal.
Microsoft 365 protects data and digital resources from ransomware in multiple layers. The Microsoft 365 apps themselves come with baked-in defenses that protect customer data from phishing, spoofing, data corruption, and ransomware encryption. OneDrive, Teams, and SharePoint online include built-in virus protection, built-in versioning, and recovery tools. Microsoft Teams lets admins define data loss prevention…
Many organizations have amassed all of these cloud-based tools — some complementary, others competing — in an effort to address the needs of every department, team, or stakeholder group. What ends up happening is, businesses are stuck managing ever-expanding data sets across multiple silos. And as a result – open the door to ransomware attacks…
Several of our Microsoft Teams clients have expressed dismay that their users, both remote and in the office, are using their cell phones to communicate with clients, vendors, and colleagues. This presents a host of security, record-keeping, and work/life balance issues. Clients should consider using Teams as their business phone system instead. They’re likely already…
The Microsoft 365 suite includes some of the most famous productivity apps on the planet: Word, Excel, PowerPoint, Outlook, and more recently, Teams. It’s easy to write these guys off – because, hey, we all know what Outlook and Excel are supposed to do. But it’s important to let go of what you think you…
The Teams and SharePoint integration is yet another example of how combining Microsoft tools amplifies the value of any standalone solution. See, Teams and SharePoint both facilitate collaboration – but from different angles. With Teams, you’re getting a central collaboration hub where you can host meetings, take calls, chat with colleagues, and access files and…
SharePoint enables firms to make the most of their existing expertise, data, and perspectives by transforming them into digital tools people can actually use. Think – self-serve portals, org-wide intranets, or private websites where analysts can share insights with clients in a secure environment. On the client side, the platform helps firms engage customers in…
Besides how easy it is to create, host and manage your website, another key consideration is how well-connected your website is with your enterprise applications. With so many customers interacting with your business through your website, you want to make sure data flows automatically to and from your back-office applications and databases. With the recent…
