It is almost a cliché to say that “technology changes at a rapid pace”, but such sayings become clichés for a reason. This one happens to be true: there are tools that didn’t exist five years ago that I now use as an intricate part of my daily job duties after moving to cloud. One…
ERP failure rates are notoriously high. According to Gartner, over 75% fail. McKinsey is slightly more generous, estimating that around 70% of ERP implementations end in failure. Why do ERP projects fail so often? The short answer is, it’s because they’re hard. Though the truth is more complicated than that: ERP initiatives fail for all…
There are many Dynamics 365 upgrade issues that can cause a migration to fail. Unruly, inaccurate datasets. A lack of internal knowledge or the technical skills needed to realize the promise of the new system. Migrating old, complex customizations. The list goes on. However, most Microsoft Dynamics issues can be avoided with proper planning and…
Lack of user adoption is regularly acknowledged as a cause of failed ERP implementations. It is understandable that an ERP system which is new to most users and has significant functionality can be overwhelming and confusing. To address user acceptance and increase user participation, training is a great first step. Users leave training empowered and…
How often do you have time to sit back and reflect on your core values? How about making sure your building your competitive edge strategically? Maybe once a year at your annual meeting, which might take you off-site, you give yourself and your leadership team the physical space and time to reflect and to connect.…
After working with Microsoft Dynamics AX/Dynamics 365 for Finance for the last decade as an end-user, implementer, consultant, and in sales. During that time I have participated in many of the following conversations: Dynamics implementations go over budget Add X months to your timeline for a realistic expectation Expect Change Orders in your Implementation Here…
You take your car in for regular oil changes and scheduled maintenance every 15,000 miles. Your CRM requires a similar check every year to make sure it too is firing on all cylinders. Last month Microsoft not only announced its commitment to a twice-yearly online upgrade schedule for Dynamics 365 CE (Customer Engagement), but also…