So, you’ve decided to move forward with a new ERP. While that’s an important decision in itself, it’s only the first of many more yet to come. You’ve probably gone through a lengthy sales process, met with several different VARS, (Value Added Re-sellers) and communicated your project’s overall goals and objectives. Depending on your purchase…
Are you looking to increase profitability and build customers for life? Empowering your front-line workers with mobile capabilities to improve efficiencies and client experiences, would be the first place to investigate. Implementing D365 Field Service Mobile gives your front-line workers access to the right tools, utilizing a mobile or tablet device with automation when they…
Andrew Ho, Head of IT at Global Strategy Group, sits down with our host, Carolyn Norton, and a cohort of technology experts Ryhaan Gill, Lorna Link, Erica Ellis, and Keith Goedde as they discuss GSG’s transformation of their business systems. They’ll dive into what digital transformation meant to the business and get real about the highs and lows of change.
It doesn’t matter how big, small, or impactful the proposed change, getting stakeholders on-board will always be the first major hurdle you face in your transformation journey. Now, the problem is, change is something that people tend to fear and actively avoid. Unless you can put employees at ease and prove your “big idea” is…
If you want employees to drive outcomes, you have to show them exactly how to make that happen – using real-world insights to embed change into daily operations and prevent employees from backsliding into old habits. When training is limited to hypothetical scenarios, employees miss critical opportunities to solve problems and drive meaningful improvements. That…
Digital transformation fundamentally changes how businesses create value at every level. That, in turn, changes how work is done, what skills matter most, and how performance is measured. All of this, of course, can be pretty jarring, even for high-performers and “go-with-the-flow” types, who under different circumstances, take change in stride. As you can imagine,…
Culture is driven by the company’s vision and values. It represents the mindset and behavior of its stakeholders, informs strategic decisions, and determines how work is done at all levels. It also makes or breaks any digital transformation. It’s culture, not processes or technology, that determines whether your transformation projects succeed or fail. Something worth…
Enterprise resource planning (ERP) systems themselves aren’t exactly “disruptive” or “innovative.” But they do pave the way for the kinds of “transformations” that really change the game–allowing companies to create value in a chaotic digital landscape. Large-scale projects– like ERP implementations—are more about people than processes and technologies. People implement systems–and if they can’t work…
Fear is the biggest blocker to organizational change. Whether we’re talking new policies, technologies, or strategies, change tends to be “fear-based,” regardless of what you stand to gain. While some fear is inevitable, it shouldn’t prevent you from moving forward. If it does, your business will fall to more agile competitors. And, let’s face it,…
The Great Resignation that emerged in 2021 following the first year of the Covid pandemic has been particularly devastating to the IT industry. A September 2021 survey by TalentLMS and Workable found 72% of employees working in tech/IT roles were thinking of quitting their jobs by September 2022. The overall U.S. workforce came in at…
