Cloud-based CRM Sales, Marketing and Services Solutions
A customer relationship management (CRM) system increases your profitability by streamlining administrative processes in your sales, marketing, and service divisions and letting you focus on building and maintaining the customer relationships that matter. A strong, cloud-based CRM software solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationship is stored.
With Microsoft Dynamics 365 you can choose a stand-alone application to meet the needs of a specific line of business or use multiple tools that work together as a powerful integrated, cloud CRM software solution.
Microsoft Dynamics 365 Sales
Go beyond sales force automation to better understand customer needs, engage more effectively, and win more deals. Sell smarter with embedded insights, foster relationships, boost productivity, accelerate sales performance, and innovate with a modern and adaptable platform. Use AI capabilities to track customer relationships and automate sales execution with contextual prompts that drive sales strategy.
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Microsoft Dynamics 365 Marketing
Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with multichannel campaigns, nurture sales-ready leads, and planning and tracking tools that integrate with your existing apps and services. Create seamless customer experiences through marketing automation, shared data, and processes connected to Dynamics 365 Sales.
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Microsoft Dynamics 365 Customer Service
Deliver guided, intelligent service and support on any channel with a unique ability to work with your existing systems. Empower customers and agents with the tools they need to ensure quick and accurate resolution, every time including multichannel service options, surveys and feedback forms, and data analysis and predictive care.
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Microsoft Dynamics 365 Field Service
Empower your field agents, technicians and engineers to create a better customer experience with streamlined scheduling, inventory management, IoT-enabled functionality, and on-site efficiency. Offer quick and transparent communications and tracking functionalities to keep customers connected to your employees in the field.
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Customer Care and Support
Know your customers and respond quickly and compassionately and transform your customer service and support. Velosio brings together Microsoft Dynamics 365 Live Chat, Digital Tools, Remote Support, and AI-based Insights for a comprehensive approach to unavoidable customer demands.
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Benefits of Cloud-based CRM Software
No matter how complex your business requirements or how diverse your operations are, our solutions can help you streamline your sales and customer service operations. Benefits of the cloud based CRM software include:
- Quick and easy implementation
- Easy-to-manage and highly scalable per-user licenses
- Reduces IT expenses and in-house maintenance efforts
- Provides streamlined business workflows
- Centralized customer information can be accessed anywhere, from any device
These solutions help you streamline your sales processes, boost the effectiveness of your marketing efforts, add insight and provide an excellent service experience to your customers. The result is one system that provides 360-degree customer information and relevant insights.
Nachurs Alpine Gains Pipeline Visibility and Scalability with Dynamics CRM
Nachurs Alpine Solutions is a North American specialty liquid chemical manufacturer for the farming and oil and gas industries. As Nachurs Alpine Solutions spread across the...
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Just What the Doctor Ordered for Yale-New Haven Hospital Data Challenge
Yale-New Haven Hospital (YNHH), a non-profit world-class medical center, wanted to become a destination hospital in the Northeast. To achieve this growth objective, YNHH needed to...
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A Fresh Look at Microsoft Dynamics 365 Marketing: 2020 Release Wave 2 Features
For the second wave of 2020 updates, Microsoft has announced a rich, robust series of enhancements and new features to Dynamics 365 Marketing. Microsoft once again...
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The Most Important Thing to Consider Before Choosing a New Cloud-based CRM System
Great news! You’ve finally convinced the “powers-that-be” that, while your email marketing tool is great for sending emails, it isn’t designed to maintain all the data...
LEARN MOREWhy Velosio for Microsoft Dynamics CRM Implementation?
Experience
Expert Dynamics CRM consultant from locations across North America
Expertise
Certified in over 100 applications and add-ons for Dynamics CRM and Microsoft Dynamics CRM online
Industry Knowledge
Over 30 years of experience across a variety of industries
Flexibility
Deploy your Dynamics CRM solution in the cloud or on premise
Trusted Partner
Microsoft CRM Partner of the Year and Microsoft Inner Circle Member
Happy Customers
99% project success rate and 97% client retention rate
Kyocera Turns to Velosio’s Cutting-Edge Tech Tools for Greater Visibility
Kyocera SGS Precision Tools, INC., a family owned cutting tool manufacturer, made the decision to change CRM systems. KYOCERA considered Oracle, Salesforce, and Dynamics CRM. Keep...
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Investment Advisory Firm Builds Relationships and Revenue
Schaeffer’s Investment Research investment advisory firm was using a highly customized CRM system which was no longer supported, putting their customer data and business at risk....
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Customer Expectations are Evolving — Are You?
Today’s digital world is progressively changing the way that clients interact with professional services firms. Client expectations are shaped by day-to-day consumer experiences where immediate responses...
DOWNLOAD PDFOne Platform — One CRM Partner
Don’t settle for a standard CRM solution. To drive growth, efficiency and profitability, a CRM solution needs to work the way you work — tailored to...
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