Cloud-based CRM Sales, Marketing and Services Solutions

A customer relationship management (CRM) system increases your profitability by streamlining administrative processes in your sales, marketing, and service divisions and letting you focus on building and maintaining the customer relationships that matter. A strong, cloud-based CRM software solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationship is stored.

With Microsoft Dynamics 365 you can choose a stand-alone application to meet the needs of a specific line of business or use multiple tools that work together as a powerful integrated, cloud CRM software solution.

 

Microsoft Dynamics 365 Sales

Go beyond sales force automation to better understand customer needs, engage more effectively, and win more deals. Sell smarter with embedded insights, foster relationships, boost productivity, accelerate sales performance, and innovate with a modern and adaptable platform. Use AI capabilities to track customer relationships and automate sales execution with contextual prompts that drive sales strategy.

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Microsoft Dynamics 365 Marketing

Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with multichannel campaigns, nurture sales-ready leads, and planning and tracking tools that integrate with your existing apps and services. Create seamless customer experiences through marketing automation, shared data, and processes connected to Dynamics 365 Sales.

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Microsoft Dynamics 365 Customer Service

Deliver guided, intelligent service and support on any channel with a unique ability to work with your existing systems. Empower customers and agents with the tools they need to ensure quick and accurate resolution, every time including multichannel service options, surveys and feedback forms, and data analysis and predictive care.

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Microsoft Dynamics 365 Field Service

Empower your field agents, technicians and engineers to create a better customer experience with streamlined scheduling, inventory management, IoT-enabled functionality, and on-site efficiency. Offer quick and transparent communications and tracking functionalities to keep customers connected to your employees in the field.

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Benefits of Cloud-based CRM Software

No matter how complex your business requirements or how diverse your operations are, our solutions can help you streamline your sales and customer service operations. Benefits of the cloud based CRM software include:

  • Quick and easy implementation
  • Easy-to-manage and highly scalable per-user licenses
  • Reduces IT expenses and in-house maintenance efforts
  • Provides streamlined business workflows
  • Centralized customer information can be accessed anywhere, from any device

These solutions help you streamline your sales processes, boost the effectiveness of your marketing efforts, add insight and provide an excellent service experience to your customers. The result is one system that provides 360-degree customer information and relevant insights.

A Fresh Look at Microsoft Dynamics 365 Marketing: 2020 Release Wave 2 Features

For the second wave of 2020 updates, Microsoft has announced a rich, robust series of enhancements and new features to Dynamics 365 Marketing. Microsoft once again...

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The Most Important Thing to Consider Before Choosing a New Cloud-based CRM System

Great news! You’ve finally convinced the “powers-that-be” that, while your email marketing tool is great for sending emails, it isn’t designed to maintain all the data...

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Why Velosio for Microsoft Dynamics CRM Implementation?

Highly experienced Microsoft CRM partner

Experience

Expert Dynamics CRM consultant from locations across North America

 

The experts in Dynamics CRM implementation and support

Expertise

Certified in over 100 applications and add-ons for Dynamics CRM and Microsoft Dynamics CRM online

Cloud based CRM software configurations to fit your industry specific needs

Industry Knowledge

Over 30 years of experience across a variety of industries

Microsoft Dynamics cloud CRM software or on-premise deployment

Flexibility

Deploy your Dynamics CRM solution in the cloud or on premise

Trusted Microsoft CRM partner

Trusted Partner

Microsoft CRM Partner of the Year and Microsoft Inner Circle Member

Satisfied customer relationship management system clients

Happy Customers

99% project success rate and 97% client retention rate


Customer Expectations are Evolving — Are You?

Today’s digital world is progressively changing the way that clients interact with professional services firms. Client expectations are shaped by day-to-day consumer experiences where immediate responses...

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One Platform — One CRM Partner

Don’t settle for a standard CRM solution. To drive growth, efficiency and profitability, a CRM solution needs to work the way you work — tailored to...

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