Cloud-based CRM Sales, Marketing and Services Solutions
A customer relationship management (CRM) system increases your profitability by streamlining administrative processes in your sales, marketing, and service divisions and letting you focus on building and maintaining the customer relationships that matter. A strong, cloud-based CRM software solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationship is stored.
With Microsoft Dynamics 365 you can choose a stand-alone application to meet the needs of a specific line of business or use multiple tools that work together as a powerful integrated, cloud CRM software solution.
Go beyond sales force automation to better understand customer needs, engage more effectively, and win more deals. Sell smarter with embedded insights, foster relationships, boost productivity, accelerate sales performance, and innovate with a modern and adaptable platform. Use AI capabilities to track customer relationships and automate sales execution with contextual prompts that drive sales strategy.
Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with multichannel campaigns, nurture sales-ready leads, and planning and tracking tools that integrate with your existing apps and services. Create seamless customer experiences through marketing automation, shared data, and processes connected to Dynamics 365 Sales.
Deliver guided, intelligent service and support on any channel with a unique ability to work with your existing systems. Empower customers and agents with the tools they need to ensure quick and accurate resolution, every time including multichannel service options, surveys and feedback forms, and data analysis and predictive care.
Empower your field agents, technicians and engineers to create a better customer experience with streamlined scheduling, inventory management, IoT-enabled functionality, and on-site efficiency. Offer quick and transparent communications and tracking functionalities to keep customers connected to your employees in the field.
Know your customers and respond quickly and compassionately and transform your customer service and support. Velosio brings together Microsoft Dynamics 365 Live Chat, Digital Tools, Remote Support, and AI-based Insights for a comprehensive approach to unavoidable customer demands.
Benefits of Cloud-based CRM Software
No matter how complex your business requirements or how diverse your operations are, our solutions can help you streamline your sales and customer service operations. Benefits of the cloud based CRM software include:
- Quick and easy implementation
- Easy-to-manage and highly scalable per-user licenses
- Reduces IT expenses and in-house maintenance efforts
- Provides streamlined business workflows
- Centralized customer information can be accessed anywhere, from any device
These solutions help you streamline your sales processes, boost the effectiveness of your marketing efforts, add insight and provide an excellent service experience to your customers. The result is one system that provides 360-degree customer information and relevant insights.
Nachurs Alpine Gains Pipeline Visibility and Scalability with Dynamics CRM
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Just What the Doctor Ordered for Yale-New Haven Hospital Data Challenge
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A Fresh Look at Microsoft Dynamics 365 Marketing: 2020 Release Wave 2 Features
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Why Velosio for Microsoft Dynamics CRM Implementation?
Expert Dynamics CRM consultant from locations across North America
Certified in over 100 applications and add-ons for Dynamics CRM and Microsoft Dynamics CRM online
Over 30 years of experience across a variety of industries
Deploy your Dynamics CRM solution in the cloud or on premise
Microsoft CRM Partner of the Year and Microsoft Inner Circle Member
99% project success rate and 97% client retention rate
Kyocera Turns to Velosio’s Cutting-Edge Tech Tools for Greater Visibility
Kyocera SGS Precision Tools, INC., a family owned cutting tool manufacturer, made the decision to change CRM systems. KYOCERA considered Oracle, Salesforce, and Dynamics CRM. Keep...Read the Case Study
Investment Advisory Firm Builds Relationships and Revenue
Schaeffer’s Investment Research investment advisory firm was using a highly customized CRM system which was no longer supported, putting their customer data and business at risk....Read the Case Study