Digital transformation doesn’t offer much of a competitive advantage these days. It’s become this basic competency for running a business — any business — in this wild and complex digital landscape. Put another way, your future survival depends on it. Digitize or die. Yet despite the grim realities dominating the DX conversation and accelerating investments…
Thanks, in large part, to COVID-19, digital transformation has finally become an urgent priority for all businesses – regardless of size, sector, or strategic goals. But the game has changed. Digital transformation is now embedded in the business strategy. Data strategies have matured. And, successful companies have upped the “transformation ante,” making it harder to…
Cloud-based enterprise resource planning (ERP) technologies like Dynamics 365 are at the heart of any digital transformation. They provide the flexibility and baked-in intelligence needed to bring transformations to life. See, legacy systems have become a barrier to digital transformation. Digital transformation improves the customer experience, streamlines operations, and drives sustainable growth. They lack the…
Watch the 3rd series of brand new interviews with leading Microsoft experts in digital transformation for large professional services organizations. Professional services firms can leverage the right processes and technology to maximize resources and performance. Our Microsoft panel of experts discuss the challenges faced by professional services firms, including: Utilization levels Backlog capacity planning Scheduling…
This is a second of three on-demand webinars focused on how professional services firms can modernize their business. Some of the challenges faced by professional services firms, including: Utilization levels Backlog planning Forecasting and scheduling Low paying clients The Microsoft experts also discuss the impact of digital transformation on professional services firms and how cloud…
Watch the first of three brand new interviews with leading Microsoft experts in digital transformation for large professional services organizations. Here are the top three areas that organizations need to focus on to transform the client experience: Start with a plan: Organizations need to develop a plan for how they can improve their client experience using…
Executives today are facing pressure from all sides: rising costs, talent shortages, market volatility, and constant digital disruption. The reality? Leaders don’t need more tools. They need outcomes, efficiency gains, cost reductions, sharper insights, and faster decision-making. That’s exactly where Microsoft Copilot Studio comes in. Unlike out-of-the-box AI assistants that deliver generic results, Copilot Studio…
Small and midsized businesses depend on Microsoft Dynamics 365 Business Central (BC) to unify finance, supply chain, sales, and operations. But as companies scale, complexity increases. Manual processes slow teams down. Reports take too long to generate. Decision-making lags. That’s where Microsoft Copilot in Business Central comes in. More than just automation, Copilot is a…
For every $1 a company invests in AI they get $3.50 average return in 14 months, according to a study conducted by research firm IDC and sponsored by Microsoft. In our last blog post, COOs and AI: Harnessing Technology for Real Results, we talked about how to level-set expectations around using AI for operations. So…
With all the buzz around AI, operations leaders face increasing pressure to leverage modern technologies to enhance operational performance, reduce costs, and bring teams together. According to a survey by PwC, more than half of COOs say increasing the use of AI is a high priority, and 68% think their company is behind the competition…