In addition to becoming one of the fastest-growing sales, marketing and customer services solutions, Dynamics 365 has made inroads in a long list of industry and specialty areas. The architecture lends well to free-thinking business leaders and technologists.
Those of us who make our living in the Microsoft Dynamics Ecosystem have made friends with Dynamics 365 and apprehension has been replaced by enthusiasm and eagerness to innovate.
There has been a much speculation from the Dynamics community of customers and resellers as to the ultimate release of pricing for Microsoft Dynamics 365.
The 7 Biggest Supply Chain Challenges It’s never exactly been easy to manage a supply chain. There’s always a possibility that something might go sideways. A war suddenly breaks out. A massive earthquake wipes out a supplier’s entire inventory. Trade relations between global powers break down over some behind-the-scenes disagreement. But, in the past, there…
Enterprise Resource Planning (ERP) is a type of software that helps businesses manage and automate core functions through a centralized system. These functions typically include finance, accounting, procurement, inventory, human resources, and customer service. By unifying data across departments, ERP systems improve efficiency, provide real-time insights, strengthen internal controls, and support informed decision-making throughout the…
Ask a room full of senior leaders to rate their organization’s AI maturity on a scale of one to five, and most will fall between a two and a three. Ask the same group to rate their ERP maturity, and the numbers shift — a three or four is more common. That one-point gap may…
Most CEOs feel disappointed by ERP modernization because the promised returns fall short. Software cost savings are marginal, and efficiency gains rarely translate into meaningful growth. But the real ROI has never been about saving money. It is about creating operating leverage. Legacy ERP systems quietly impose a Technical Debt Tax that forces high-value employees…
AI is no longer a feature layered on top of CRM. It’s the engine that drives prioritization, actions, and continuous learning loops across the entire sales motion. When AI becomes the operating model inside your CRM, it doesn’t simply assist sellers with isolated tasks. It continuously senses what’s happening across your revenue engine, determines what…
Traditional supply chain audits weren’t built for how supply chains operate today. They assume stability. Conditions that hold long enough for a quarterly snapshot to be useful. Decisions that can wait. None of that is true anymore. Modern supply chains are dynamic, interconnected systems. Disruptions don’t sit still. They cascade. And if your audit process…
The deal closes on Friday. Finance learns details through internal channels, such as an email or Slack message. Manual re-entry starts. Product codes, contract terms, and pricing exceptions are typed into another system. Three weeks later, a billing dispute arises. Cash is still outstanding. This isn’t an edge case; it’s the norm for many companies. Every week, this scenario…