If you’ve been following along on our Copilot for Power Platform series, you’ve read about Copilot for Power BI, Copilot for Power Automate, Copilot for Power Pages, Copilot for Power Virtual Agents, and Copilot for Power Apps. Here, in the last of the series, we look at how Copilot for Power Pages makes creating and…
By now, you’re likely aware of Copilot, Microsoft’s AI-powered companion that’s making its way across Microsoft’s solutions. Copilot works to enhance productivity and streamline business operations through intelligent automation and insightful analytics. Copilot is now available in Dynamics 365 Business Central, where it’s sure to have similar impacts. While the current feature set lays the…
Navigating the crowded, ever-evolving FSM landscape is already a daunting process. Even for veteran IT pros and C-suite decision-makers. But, bigger tech transformations are already underway. Generative AI is exploding – and evolving at a breakneck pace. The IoT is finally taking off. Innovations in field mobility and mixed reality are changing the CX game…
Since Microsoft announced its next-generation AI offering, Microsoft 365 Copilot, in March 2023, the company has been moving at a record speed to expand Copilot’s capabilities throughout the 365 suite. When revolutionary technology — like generative AI — moves this quickly, it can take time for us to catch up and understand the business benefits…
Microsoft Dynamics 365 Customer Engagement (CE), often referred to simply as Dynamics 365 CE, is a suite of business applications designed to help customer-facing teams in any type of organization improve how they engage with customers. It is part of the broader Microsoft Dynamics 365 platform, which includes applications for various business operations, including field…
The phrase customer relationship management (CRM) may seem self-explanatory, but when you put it in the context of something as complex as a large company it can get murky—much like the concept of supply chain for some people. Is supply chain procurement? Is it delivering raw materials to factories? Is it getting finished products to…
It was only a matter of time before Microsoft’s generative AI tool, Copilot, found its way into Dynamics 365 for Field Services. Copilot has already landed in Microsoft 365, Microsoft Teams, Dynamics 365 Sales and Viva Sales, Dynamics 365 Supply Chain Management — and most recently, Microsoft Windows. The early reviews are in. Copilot’s smart…
Our experts here at Velosio frequently get questions from potential clients about why they should choose Microsoft Dynamics 365 Field Service instead of other top competitors. There are many options on the market today for organizations in every sector—public or private—and options for every sized operation, from small and medium businesses (SMBs) to major enterprises.…
Generative AI is making waves across industries, and it’s not hard to see why. This technology, which has matured rapidly over the past year, is being hailed as one that has the potential to impact our lives and businesses as significantly as the personal computer or the internet. In a recent panel discussion hosted by…
Field service management (FSM) is already a tech-driven affair. That’s been the case for years. Most business leaders understand that their ability to harness real-time data, AI, and automation will determine whether they survive the year — or thrive for decades to come. But — the field service industry is in the midst of another…
