There’s been a constant stream of news from Microsoft surrounding its powerful AI assistant, Copilot. The company is systematically imbuing its product suite with the assistant’s smart capabilities — and we’re covering it all. One particular application holds such broad appeal that we’ve given it extra attention. It’s Microsoft Copilot for Sales, released and ready…
The backbone of any successful business is its sales force. And sales teams thrive on efficiency, insights, and connection. Microsoft Copilot for Sales is a tool designed to supercharge these aspects of the sales process — rewriting the rules of engagement and making sales processes more intuitive, insightful, and impactful. In this post, we dive…
Now available to the public, Microsoft Copilot for Sales and Microsoft Copilot for Service combine the strength of Microsoft Copilot for Microsoft 365 with role-specific insights and actions, simplifying business operations, automating repetitive tasks, and unleashing creativity. Both solutions offer the flexibility to integrate seamlessly with existing contact center and CRM systems, including Salesforce and…
Investing in a fully-integrated digital ecosystem is one of the best ways to build the resilience, flexibility, and agility it takes to succeed in this new low-code, generative AI landscape. This is true for any business – whether they’re fully-remote or doubling down on their commitment to the in-person 9-5. But, for those orgs charting…
Small and midsize businesses (SMBs) are the engines of our economy — employing more than 77% of American workers. With such importance, we questioned why Microsoft initially excluded these essential players from the benefits of Copilot in Microsoft 365. Well, question no more. In an exciting development for SMBs, we are thrilled to announce the…
In 2023, the technology landscape continued its rapid evolution, shaping the way businesses operate and interact with their world. As we step into 2024, it’s crucial to look back at the trends that dominated the past year and forecast the innovations that will drive the future. Looking Back at 2023 2023 was a year marked…
Microsoft is weaving its revolutionary generative AI tool, Copilot, throughout its entire suite of business applications. We’ve been covering this rollout extensively and will continue to do so. In this article, we kick off a series delving into the capabilities and benefits of Copilot in Power Platform, starting with Power BI. In upcoming posts, we’ll…
Everybody’s talking about generative AI, specifically the smart chat applications powered by this technology, including OpenAI ChatGPT, Microsoft Copilot, Microsoft 365 Chat, and Bing Enterprise Chat. Understandably, there can be some confusion about which app does what and why or when you’d choose one over another. To help clear the air, we asked our resident…
Copilot for Microsoft 365 has landed! We’ve covered much of the Microsoft Copilot rollout in our continuing Copilot blog series, and Microsoft itself does a great job with additional details in this post. So, rather than simply list the features you’ll find in each M365 application, we’re taking an FAQ approach, offering answers to some…
