Topic: Customer Experience

Going Beyond Basic Configuration with Resco Mobile

Learn More About Going Beyond Basic Configuration with Resco Mobile

Resco is a Microsoft partner that offers a mobile app that works with Microsoft Dynamics 365 Customer Engagement. The mobile app is used as the Field Service Mobile app delivered with Dynamics 365 for Field Service and can also be used as an add-on mobile app for other D365 business applications like D365 for Sales.…
Dynamics 365 Auditing: Better Leverage Your CRM Data with These 3 Steps

Learn More About Dynamics 365 Auditing: Better Leverage Your CRM Data with These 3 Steps

Do you want to better leverage data that is generated within Dynamics 365 Customer Insights? Actionable Audit can help. Actionable Audit is a free tool built by Microsoft Labs available in AppSource. The tool runs based on the auditing settings set up via Dynamics 365 Customer Insights administration. To set up auditing in Dynamics 365…
Dynamics GP currency ID error

Learn More About Microsoft Dynamics GP: What Does “Currency ID Is Not Selected for This Posting Account” Message Mean?

Have you encountered a message stating “The currency ID is not selected for this posting account” in the Microsoft Dynamics GP General Posting window? This message may appear to indicate that the General Ledger Account directly above the message is missing the currency association as shown below. In actuality, the message is simply stating that…
Scapta and Velosio Sign Contract for Distribution of Shopify Connector in North America

Learn More About Scapta and Velosio Sign Contract for Distribution of Shopify Connector in North America

The agreement between Scapta and Velosio cements a strategic partnership to distribute newly launched Scapta Shopify Connector for Microsoft Dynamics Business Central.  The solution, developed by Belgian company Scapta, will be made available to Shopify stores worldwide, including more than 500,000 in the US market.  COLUMBUS, OH, October 17, 2018 — Shopify provides e-commerce solutions…
New Dynamics GP 2018 Features: One Payment Per

Learn More About New Dynamics GP 2018 Features: One Payment Per

The list of new Dynamics GP 2018 features continues to grow — Payables Management introduces new ways to process payments giving users better options and an enhanced user experience. The “One Payment Per” field has been added to Dynamics GP 2018 providing users a new vendor payment option. The field drops down, enabling users to select One…