Background Since 1947, Werk-Brau has manufactured the highest quality and most innovative specialty products for the heavy equipment industry. Werk-Brau is respected internationally for providing outstanding customer service and dedication to excellence in all aspects of its business. Duke Werkheiser and Dutch Brautigam, for whom the company is named, first opened their blacksmith shop in…
Background Irrimax Corporation is focused on reducing infections, healthcare costs and improving patient outcomes. The company’s flagship product, Irrisept Antimicrobial Wound Lavage, is a single-use, manual, self-contained irrigation device. Irrimax has attracted experts in the fields of product development, clinical research, manufacturing, and distribution. Its management team is committed to leading the organization with high…
Today, “field service” includes an expansive range of industries — facilities management, manufacturing, sales, consulting, food delivery, even home healthcare services. Most field service management (FSM) software includes the same core capabilities — straight from the shelf. Scheduling, dispatching, resource management, entire feature suites for engaging customers and managing their assets – these are all…
Historically, discrete manufacturing companies focused mainly on making and selling products and equipment — with minimal effort or consideration re: what happens after the big sale. Manufacturers have always shouldered some responsibility to honor warranties, support 3rd-party technicians and service providers, and investigate recalls. But — these “post-sale interactions” were largely about meeting compliance requirements…
Choosing Velosio and Dynamics 365 Finance when operational excellence is not an option When you see them screaming down the streets, sirens wailing, the sense of the urgency of their mission accelerates your heartbeat. Emergency vehicles capture our attention because they’re designed to. They must move through traffic quickly to reach the site of the…
After doing his due diligence with several implementation candidates, Micrometrics Director of Global Business systems Shaun Pervis agreed with the consultants, explaining, “We found Velosio to be the best and, to me, choosing your implementation partner is almost as important as choosing the software itself. I’ve been doing implementations where you have good software but a poor implementation partner. It just really doesn’t go well.”
The Search for a New and Better System Solution “The challenge lies with inventory management,” explains Matt Bouton, “as well as the integration with our EDI providers and connections with all our partners and systems from our 3PL to our warehouses to our customers.” Surveying available alternatives, they had decided upon Microsoft Dynamics 365 Business…
Preparing for Growth When David Meyer joined Irrimax as Vice President of IT in 2018, the company was poised to more than triple in revenue, which as of 2021 it indeed has! His challenge, as he quickly saw, was the need to implement automation solutions, digitization, core accounting and supply chain systems that would accommodate…
Velosio Case Study: SHI Cryogenics Manufacturer Download “Cryogenics manufacturer streamlines product service by more than 75 percent” About the Company Sumitomo Heavy Industries, Ltd. (SHI) has a tradition of excellence and innovation that spans over 400 years. From its very beginning as a small shop selling medicines and books in Kyoto, Japan in the early 17th…
