Background Sutphen is in its 133rd year of operation, making it the oldest continuously owned and operated fire apparatus manufacturer in the country. Never reorganized, owned, or operated by anyone other than a Sutphen, the family atmosphere is apparent when you walk through the doors of its facilities. When customers purchase any Sutphen custom fire…
Background A not-for-profit inmate training corporation produces over 3,000 products for businesses and state agencies. The organization was still using Microsoft AX 2009 for financial management, and knew it was time to upgrade to a modern, cloud-based solution to add efficiency, easier access, and improved security. The cost of maintaining servers on premises was too…
Today’s business landscape is treacherous. In order for professional services firms to thrive, they need information—up-to-the-minute, accurate data about what is happening and how it’s affecting the bottom line. One of the most crucial, but underutilized, tools among professional services is real-time data reporting. To say that the business world is volatile is nearly an…
In the context of project-based work, capacity describes the maximum amount of work you can take on and complete within a specific time-frame. Capacity planning is used to determine whether you have the resources and skills available to do said work. In other words, it’s about looking ahead to ensure that your firm has the…
The Pandemic’s Lasting Legacy: Beyond Temporary Fixes Two years into the pandemic, the “new normal” is here. Professional services firms must embrace this reality and ditch temporary solutions. We need to invest in digital collaboration tools that deliver sustainable value. This means going beyond one-off upgrades for specific teams or processes, and creating a culture…
Today, every company is a data company. It doesn’t matter if you’re a tech giant, a rising SaaS startup, or a cash-strapped environmental org—if you can’t put your data to work, your business won’t make it past 2025. But—some industries have it easier than others—with B2B sales, marketing agencies, e-commerce brands, being the most obvious…