Category: Dynamics 365 Customer Engagement

Velosi Employees Collaborating

Learn More About Velosio Acquires Strava Technology Group, Expanding Customer Engagement Capabilities Across the Microsoft Cloud Portfolio

Atlanta, GA – Velosio, a leading provider of digital transformation services, managed services, and managed cloud subscriptions for the Microsoft Dynamics ecosystem, announced today that it has acquired Strava Technology Group, a Microsoft Partner with deep expertise and unique capabilities in Dynamics 365 Customer Engagement (CE), Microsoft’s Power Platform (PP), and the broader Microsoft cloud…
2025 Release Wave 1

Learn More About Dynamics 365 CE 2025 Release Wave 1 Highlights

AI Continues to Accelerate Sales and Service Workflows Taking care of customers is all about accelerating workflows. Whether it’s providing product and service information, scheduling deployments, or responding to service incidents, customers want it all right now. To help with these challenges, many businesses turn to Microsoft Dynamics 365 Customer Engagement (CE), which includes a…
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Learn More About Beyond Go-Live: Continuous Improvement with Dynamics 365 Sales

You can breathe a sigh of relief, you’ve got Dynamics 365 Sales up and running. So, now what? It’s a question many organizations face after the initial rush from deployment fades. And it’s often accompanied by the worry that the new system won’t take off like you’d hoped. Unfortunately, that’s a well-founded concern. Forrester Research…
Businessman using tablet analyzing sales data and economic grow

Learn More About How To Secure Buy-In from Dynamics 365 Sales from Stakeholders

You already know migrating to Microsoft Dynamics 365 Sales will significantly enhance your team’s efficiency and productivity. But you’re not the only one who needs to be convinced. To make the purchase, you must obtain buy-in from key stakeholders, including executive leadership and your IT team. Then, you need to get your users onboard if…
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Learn More About How Dynamics 365 Drives Results for Sales Leaders

What if your sales teams always engaged with the right prospects at the right time? What if your marketing campaigns consistently resonated with customer needs and delivered a strong ROI? Every decision is data-driven, perfectly timed, and optimized for success. That sounds like a sales leader’s dream—one they might never see in our messy day-to-day…
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Learn More About The ROI of Modern Sales Tools: Making The Case To Your Leadership Team

Calculating the Return on Investment (ROI) for sales tools and technology requires more than simply measuring cost reductions, workflows, or overhead. True ROI should factor in time saved, efficiencies gained, and your enhanced ability to act on data-driven insights. Needless to say, that is easier said than done. This article will guide you in building…
Adobestock Scaled

Learn More About The Data Explosion: Why Data Management is a Top Priority for CIOs

We live in a world awash in data. Every transaction, social media post, IoT device, and business operation generates data at an unprecedented pace. For CIOs, this explosion of data represents both a technical challenge and a strategic priority. Effectively managing the deluge of information can unlock operational efficiencies, enable innovation, and deliver a significant…
Salesperson presenting data

Learn More About How to Identify the Right Sales Technology to Accelerate Growth

Today, salespeople aren’t living out of a Rolodex or knocking on doors. They rely on the latest generation of cloud technology for day-to-day operations. But how effectively are they utilizing that technology? For many sellers, the answer is “not enough.” They aren’t leveraging sales process automation to its full potential—or, in some cases, they’re barely…
Adobestock Scaled

Learn More About Copilot in Dynamics 365 Sales – Demo

Copilot in Dynamics 365 Sales Featuring: Sales Pipeline, Summarizing Opportunity, Drafting Email Copilot in Sales is an AI assistant for sales teams to maximize productivity and close more deals. ln this demo you’ll see how we enhance Molly’s workflow by providing quick access to essential information, automating routine tasks, and improving communication efficiency. This will…
Customer Experience and AI

Learn More About The AI Revolution: Transforming the Customer Experience Landscape  

The advent of artificial intelligence (AI) has marked a paradigm shift across numerous sectors, with an unparalleled impact on the business world. From automated processes to personalized engagements, AI is revolutionizing how companies understand and leverage technology to create exceptional customer experiences. This transformative power of AI is now more evident than ever in reshaping…