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Security Transformation: The Role of IT Security in Digital Transformation
According to Microsoft, we’re currently in an era of transformation — cloud transformation, digital transformation, and security transformation are converging. Together, these transformative forces are redefining business operations, workflows, and how we collaborate, communicate, and preserve institutional knowledge. As companies strive for greater agility, efficiency, and flexibility and start adding new technologies and processes to…
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What to Look for in a Digital Transformation Partner
Nothing about digital transformation is easy. Delivering on transformation goals demands a specific skill set that, let’s face it, a lot of companies haven’t quite mastered. It also requires a significant amount of time, resources, and “all-in commitment” from the entire org chart – from the front lines to the back office, the C-suite, and…
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Future of Digital Transformation
“The only constant is change,” may be a worn-out cliche, but it perfectly captures the current (and likely, future) state of digital transformation. A 2021 IDC analyst brief summed it up pretty well, noting that we’ve reached a critical turning re: digital transformation. It wasn’t that long ago (we’re talking: 2019) that digital transformation was…
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Fostering a Culture that Embraces Digital Transformation
Culture is driven by the company’s vision and values. It represents the mindset and behavior of its stakeholders, informs strategic decisions, and determines how work is done at all levels. It also makes or breaks any digital transformation. It’s culture, not processes or technology, that determines whether your transformation projects succeed or fail. Something worth…
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Digital Transformation for Enterprise
Digital transformation for enterprise organizations requires a completely different approach than what you might use to transform the average SMB. It’s not just a matter of resources, talent, or whether you’ve got enough cash flow that you can tap into whenever you need to upgrade, upskill, or do a 180-degree pivot at the last minute.…
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Why Digital Transformations Fail
For years, we’ve seen a barrage of grim statistics suggesting that digital transformation fails are an inevitability. There’s this classic from McKinsey that dates back to at least 2016: “70% of DX initiatives fail” dates back to at least 2016. And this one from a 2017 Bain survey: just 5% of DX projects met or…
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The Growing Role of AI in Digital Transformation
Artificial intelligence (AI) is easily the most important enabler – no, accelerant – of digital transformation. We’ve watched these predictions play out in real-time – amid conditions no 2010s-era alarmist could possibly have imagined. The point is, coping with the challenges we anticipated, plus all of the post-COVID chaos we didn’t, is a lot for…
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How Digital Transformation Improves the Customer Experience
Whether you know it or not, your customer experience and digital transformation strategies are one and the same. Customer expectations have always been the driving force behind digital transformation initiatives (at least the successful ones). See, at its core, digital transformation is all about using technology to keep pace with ever-evolving (and ever-escalating) expectations. And…
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Digital Transformation for SMBs
Digital transformation is no longer a luxury reserved for enterprises with deep pockets. For better or worse, it’s a universal requirement — a matter of survival for any business, regardless of size, trying to make it in this wild, uncertain digital environment. Luckily, digital transformation for SMBs is more accessible and affordable than ever. But…