Our experts here at Velosio frequently get questions from potential clients about why they should choose Microsoft Dynamics 365 Field Service instead of other top competitors. There are many options on the market today for organizations in every sector—public or private—and options for every sized operation, from small and medium businesses (SMBs) to major enterprises.…
As digital technologies continue to reshape industries, one thing is becoming increasingly clear: process automation is no longer a luxury — it’s an essential. Between the dispatching and invoicing, manual processes and emergency service calls, poor visibility and communication challenges, field service ops often create a challenging environment for both field techs and their office-bound…
Supply chain visibility (SCV) offers a clear, end-to-end view of the entire supply chain – and the many different systems, stakeholders, processes, and variables with any connection to that chain. Having that big-picture view enables orgs to ID and fix process inefficiencies and tackle vulnerabilities like stockouts or fulfillment issues before they turn into bigger…
It’s no coincidence that Microsoft Azure is the cloud service that 95% of Fortune 500 companies, including Walmart, FedEx, American Airlines, and AT&T, trust for their cloud and hybrid solutions. What is Azure? The Azure cloud platform has more than 200 products and cloud services designed to help you bring new solutions to life—to solve…
Scheduling and dispatching are everything for field service orgs. Which, of course, is so obvious, it’s hardly worth saying out loud. After all, we are talking about an entire industry built on appointments, house calls, and face-to-face interactions. Still, it’s important to note that scheduling is more instrumental to your success than you might think.…
Field service, when distilled down to the basics, is all about effective asset management. Broadly speaking, this is a business model built around making sure customers get the most from business-critical assets. And, as a result, ensure that customers stick with your company for the long haul. Field service asset management also bleeds into other…
Accounting software is typically a company’s first big investment in their digital strategy. And, field service providers are no exception. Because, well, there are no exceptions. It doesn’t matter what you sell, who you sell to, or how, exactly, you generate value, everything links back to the bottom line. It only follows that building your…
The emergence of generative AI is proving just how quickly technology can evolve. With each new tool or advancement, our collective technological landscape takes an exponential leap forward. How might this impact how companies develop an effective data strategy? The acceleration of technology is fueled by data. Without data, things like ChatGPT wouldn’t exist. Data…
As markets have become more dynamic and companies contend with shorter product cycles and volatile demand patterns, an agile supply chain is increasingly important. Without agility, supply operations often struggle to keep pace, as many aren’t sufficiently agile to capture fleeting upside opportunities or to mitigate fast-moving risks. Why is Agility Important? Supply chain agility…
Implementing effective change management can be the difference between surviving and thriving for organizations. Change management is a crucial component of any organization. When change is managed correctly, you can experience the adoption of new processes, technology, and systems that propel a business forward. But there are a few myths about organizational change floating around…
