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Field Service Trends Redefining the Industry

Top 7 Field Service Trends Redefining the Industry

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Preparing Your Workforce for a Microsoft-Powered Future

Preparing Your Workforce for a Microsoft-Powered Future

Creating a change management strategy for a hybrid work environment involves careful planning, communication, and implementation to ensure a smooth transition.  Big organizational change is always challenging. It forces people to confront uncertainty and make themselves vulnerable in a situation where making the wrong move might put their reputation and livelihood in jeopardy.  Here, we…

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Shaping Hybrid Work Culture with the Microsoft Ecosystem

Shaping Hybrid Work Culture with the Help of Microsoft Ecosystem

Providing opportunities for professional growth, offering mental health support, and promoting work-life balance are all crucial for building a positive company culture. When employees feel valued and supported, they are more likely to be engaged and motivated, regardless of their work environment. Which, seems, well,… obvious. It’s just that getting things right when it comes…

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Two field service technicians interacting with field service management software.

FieldEdge and Microsoft Dynamics 365 Field Service Comparison

FieldEdge and Dynamics 365 Field Service are both FSM solutions. They both help providers optimize field operations, streamline processes, and stretch limited resources. Both have roots dating back to decades-old software and have seen their fair share of changes. Despite the surface similarities, the two platforms ended up in two very different ecosystems. FieldEdge vs…

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Real-Time Data Analytics: A Game-Changer for Informed Field Services Decision-Making

Implementing real-time data analysis into your field services operations gives you immediate visibility into valuable data on what’s going on at customer sites and with internal resources. This information allows you to resolve issues faster while allocating resources efficiently to control your field services costs. Even more importantly, you can unleash the skills of your…

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Chapter 6: Improving IT Management with Microsoft

How to Improve and Manage IT Tasks with Microsoft 365

While there’s a ton of overlap in terms of IT requirements, hybrid environments are way more complicated than their fully-remote counterparts.  According to EY, hybrid work has major implications on network design. It’s not just about moving business operations into the cloud, then deciding how many working hours should be spent in the office vs.…

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Field Service Management Software: D365 Field Service

Microsoft Dynamics 365 Field Service is a powerful Field Service Management solution designed to transform field service operations. Part of Microsoft’s composable cloud-based Dynamics platform, D365 Field Service blends cutting-edge tech like AI,  AR, and the IoT with FSM staples such as scheduling, resource management, and inventory control.  The idea is, users have everything they…

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Laptop computer displaying icons of Microsoft Power Platform

Improving Productivity with Microsoft Power Platform

Big picture, the Power Platform enhances org-wide productivity by streamlining data management, improving data accessibility, and facilitating collaboration. But its benefits cut in many directions. Power Platform solutions help professional developers work faster. It also enables their non-technical colleagues to become more self-reliant. Both groups can use the Power Platform to automate tasks, solve customer…

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ERP Requirements Gathering Process: Template & Guide

Successful ERP strategies begin with a thorough, laser-focused ERP requirements gathering process. This process involves some next-level investigation.  You’re identifying and documenting your org’s unique mix of needs, challenges, pain points, and objectives. That includes both immediate, mundane improvements and the pie-in-the-sky stuff vaguely mentioned in your long-term plans.  You’re also sizing up functional requirements,…

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4 Essential Factors to Mature Your Use of Data

In the world of business, data is arguably the most critical asset. However, its value isn’t inherent; it lies in how we use it. As businesses progress their data utilization, they travel through different stages – from simple reporting to prescriptive insights. But what drives this progression? Today, we will explore the four critical factors…