Field Service inventory management involves monitoring parts and supplies, managing product movement, consumption, adjustments, and other related activities. It is one of the most challenging aspects of running a field service business. The margins of error are exceedingly small. Stock too little, and you delay work. Overstock and your overhead costs skyrocket. The problem gets…
Background A rapidly growing health insurance brokerage was increasingly hampered by their outdated Microsoft Dynamics GP system. The system’s reliance on multiple logins, third-party workarounds, and manual processes led to inefficiencies and inaccuracies in data management. When the brokerage sought an upgrade, their existing Microsoft partner proposed Dynamics 365 Business Central as a solution. However,…
Background IMS Legal Strategies is a professional services firm that partners with law firms and corporations around the globe to elevate their legal strategies. Through every stage of dispute resolution, IMS provides a full suite of sophisticated advisory services lawyers need to prevail–world-class expert witness placement, cutting-edge visual advocacy, flawless presentation delivery using state-of-the-art technology,…
The professional services industry is changing rapidly, with current economic and market conditions accelerating those changes. Firms must embrace new technologies and rethink everything – from business processes and service offerings to how they engage clients – if they want to survive in today’s competitive environment – let alone thrive in the years to come.…
Digital transformation (DX) is expansive and ever-changing. It’s also a subjective, abstract concept, often dismissed as meaningless jargon. You know, the stuff pitch decks and hype cycles are made of. All of these factors make it hard to nail down an official definition – and even harder to convince orgs to take DX seriously. In…
Creating a change management strategy for a hybrid work environment involves careful planning, communication, and implementation to ensure a smooth transition. Big organizational change is always challenging. It forces people to confront uncertainty and make themselves vulnerable in a situation where making the wrong move might put their reputation and livelihood in jeopardy. Here, we…
Heraclitus, a Greek philosopher, is quoted as saying “change is the only constant in life.” Although Heraclitus was kicking it in ancient Greece around 500 B.C., this saying still rings true today – especially when it comes to the change to which a supply chain must adapt. Change in customer demand. Change in materials and…
More and more states are legalizing cannabis. Sweet! This is obviously giving cultivators and distributors a huge opportunity to capitalize on and grow their businesses. No question it’s an exciting time, however… Along with these opportunities, the industry faces a few challenges—complicated regulations, emerging technologies, changing customer preferences, and, yes, more competition. A great way…
Microsoft Copilot, a new AI assistant for the MS ecosystem, promises to make AI an accessible, everyday reality for all employees. It’s not designed to displace workers. Instead, it provides in-app support – so everyone can do more quality work in fewer working hours. In this chapter, we’ll introduce Microsoft Copilot, explain how it fits…
Providing opportunities for professional growth, offering mental health support, and promoting work-life balance are all crucial for building a positive company culture. When employees feel valued and supported, they are more likely to be engaged and motivated, regardless of their work environment. Which, seems, well,… obvious. It’s just that getting things right when it comes…