Navigating Microsoft’s suite of AI tools can feel like deciphering a complex family tree — especially surrounding two cousins on that tree: Microsoft Copilot for Sales vs Copilot in Dynamics 365 Sales. While their names and functionalities suggest a shared lineage, these are distinct applications designed for different purposes. In this post, we’re cutting through…
There’s been a constant stream of news from Microsoft surrounding its powerful AI assistant, Copilot. The company is systematically imbuing its product suite with the assistant’s smart capabilities — and we’re covering it all. One particular application holds such broad appeal that we’ve given it extra attention. It’s Microsoft Copilot for Sales, released and ready…
Given the challenging state of today’s global supply chains and the fast-moving digital landscape, it makes sense that more supply chain leaders now see AI as more than just a smart solution. They know their survival could depend on it, and it’s here to stay. IBM recently surveyed more than 1,600 Chief Operating Officers (COOs),…
The backbone of any successful business is its sales force. And sales teams thrive on efficiency, insights, and connection. Microsoft Copilot for Sales is a tool designed to supercharge these aspects of the sales process — rewriting the rules of engagement and making sales processes more intuitive, insightful, and impactful. In this post, we dive…
Now available to the public, Microsoft Copilot for Sales and Microsoft Copilot for Service combine the strength of Microsoft Copilot for Microsoft 365 with role-specific insights and actions, simplifying business operations, automating repetitive tasks, and unleashing creativity. Both solutions offer the flexibility to integrate seamlessly with existing contact center and CRM systems, including Salesforce and…
Small and midsize businesses (SMBs) are the engines of our economy — employing more than 77% of American workers. With such importance, we questioned why Microsoft initially excluded these essential players from the benefits of Copilot in Microsoft 365. Well, question no more. In an exciting development for SMBs, we are thrilled to announce the…
Microsoft is weaving its revolutionary generative AI tool, Copilot, throughout its entire suite of business applications. We’ve been covering this rollout extensively and will continue to do so. In this article, we kick off a series delving into the capabilities and benefits of Copilot in Power Platform, starting with Power BI. In upcoming posts, we’ll…
Everybody’s talking about generative AI, specifically the smart chat applications powered by this technology, including OpenAI ChatGPT, Microsoft Copilot, Microsoft 365 Chat, and Bing Enterprise Chat. Understandably, there can be some confusion about which app does what and why or when you’d choose one over another. To help clear the air, we asked our resident…
Copilot for Microsoft 365 has landed! We’ve covered much of the Microsoft Copilot rollout in our continuing Copilot blog series, and Microsoft itself does a great job with additional details in this post. So, rather than simply list the features you’ll find in each M365 application, we’re taking an FAQ approach, offering answers to some…
