Topic: AI & Agents

Can Artificial Intelligence (AI) Help Improve Operations for Your Professional Services Firm?

Learn More About Can Artificial Intelligence (AI) Help Improve Operations for Your Professional Services Firm?

If you provide specialized people skills to clients as the main source of revenue for your organization, you are considered a professional services firm. There are many different businesses in this space, including software implementation partners, software publishers, system integrators, management consulting firms, accounting firms, marketing agencies, and the list goes on. Key Challenges /…
AI and CRM: How Artificial Intelligence Makes CRM Work for Salespeople

Learn More About AI and CRM: How Artificial Intelligence Makes CRM Work for Salespeople

CRM systems are sold to executives and sales leadership with promises of data security, greater visibility, more efficient sales processes, higher customer responsiveness, improved pipeline management, and more accurate forecasting. Realizing these outcomes, however, require effective user adoption. Industry analysts generally estimate CRM project failure rates to be between 30% and 70% and user adoption…