Maintaining accurate warehouse inventory and providing visibility across the company sets the stage for distributors to meet customer expectations. Knowing what’s in stock and available to sell allows the sales team to take orders with the confidence that they can be fulfilled on time. And the procurement team can compare real-time inventory availability to the…
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Client Overview Founded in 1995, Global Strategy Group (GSG) began as a Democratic polling firm operating predominantly in the New York market. Over two and a half decades, the firm has evolved into a full-service research, public affairs, and communications agency, working with top Fortune 100 companies at the center of some of the nation’s…
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The capability to leverage business intelligence and business analytics tools is critical for distributors. Intelligence helps you understand how well you’re operating and the reasons why. Analytics helps you predict what will happen and make the necessary adjustments ahead of time to achieve your business objectives. You can determine how things are going with vendors,…
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Resource routing and project management are some of the most important capabilities a field service provider needs to possess. This guide explores best practices for coordinating everything from routine calls to complex field service projects. Your bid was successful, the customer accepted your quote, and you secured the contract on a major new project. That’s…
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At a glance, the ERP isn’t all that exciting. It’s a central database for the entire business — combining all departments, data, and processes in a single platform. But, the ERP’s “unifying powers” pave the way for business transformation at every level. We’re talking in-depth reporting, advanced financial management, AI-powered everything. We know these “benefits”…
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Customers are accustomed to integration at every level. Virtual home assistants connect everything from refrigerators and thermostats to your customers’ phones. They fully expect a smooth technology experience when making purchases from you, including accurate inventory, correct pricing, and up-to-date product information. If that doesn’t happen, your sales and your bottom line will suffer. If…
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If you have multiple silos of customer data—Excel spreadsheets, a marketing database, an e-commerce website, and an accounting system—it’s difficult to get a 360-degree view of customers. You spend endless hours trying to identify buying habits so you can target customer segments with specific messaging. Think about the time you spend in a day, a…
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When business is booming, growers sometimes overlook how efficiently their operations are running. In horticulture operations, there’s enough revenue coming in the door to make up for any slim margins. But during market uncertainty, improving efficiencies so margins increase is paramount. Consider the uncertain situation the industry was facing in 2021. When COVID broke out…
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Today’s business landscape is treacherous. In order for professional services firms to thrive, they need information—up-to-the-minute, accurate data about what is happening and how it’s affecting the bottom line. One of the most crucial, but underutilized, tools among professional services is real-time data reporting. To say that the business world is volatile is nearly an…
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