Your company has finally made the jump to the cloud. Great, but now how do you use the data in your Microsoft Dynamics 365 cloud environment? To report on all of the data entered into CRM by sales and marketing, you used to just hook up to the SQL database that is on the servers, import…
CRM systems are sold to executives and sales leadership with promises of data security, greater visibility, more efficient sales processes, higher customer responsiveness, improved pipeline management, and more accurate forecasting. Realizing these outcomes, however, require effective user adoption. Industry analysts generally estimate CRM project failure rates to be between 30% and 70% and user adoption…
Technology is evolving and transforming all functions of the organizational ecosystem, and it is imperative businesses execute a plan to implement systems, platforms, and analytics that are resilient and scalable. Microsoft Dynamics 365 (“D365”) Apps, including embedded intelligence and machine learning, are only a few solutions that are having a dramatic and positive impact on…
You take your car in for regular oil changes and scheduled maintenance every 15,000 miles. Your CRM requires a similar check every year to make sure it too is firing on all cylinders. Last month Microsoft not only announced its commitment to a twice-yearly online upgrade schedule for Dynamics 365 CE (Customer Engagement), but also…
Velosio Case Study: Rotex Global LLC Download “Velosio Builds Robust ERP and CRM Solution for Rotex Global LLC” About the Company INDUSTRY: Dry Material Screening, Equipment and Technology LOCATION: Cincinnati, OH; Remscheid, Germany; Cheshire, UK; Chiba, Japan; Wavre, Belgium NUMBER OF LOCATIONS: 5 SYSTEM: Microsoft Dynamics GP; Microsoft Dynamics CRM Rotex Global, LLC is an industrial…
