Customer Overview The Port of Longview is a public port in Washington State responsible for importing and exporting a diverse mix of cargo, including bulk commodities, steel products, grain, scrap metal, wind turbine components, and other break-bulk materials. Operations span vessel unloading, rail and truck logistics, and highly complex billing scenarios involving multiple customers per…
Microsoft has officially announced that Project Online will retire on September 30, 2026. Sales to new customers ended on October 1, 2025. After the retirement date, the service will no longer be available, and organizations will no longer have access to the platform. For many businesses, this is not an immediate disruption. But it is…
The lifeblood of Project-based services firms like Consulting firms and IT services firms are its skilled resources. Therefore, maintaining optimum utilization is key. These resources are a great example of a ‘knowledge worker’. Their value is derived from their skills. Maintaining and increasing their skills is essential and directly impacts their ability to generate revenue…
In this article, we’ll break down the Professional Services industry and explain where it is right now and what that means for you. Professional services cover various company types, including consulting, architecture and engineering, software publishing, IT services, marketing, etc. They all focus on providing specialized services rather than selling products. For example, accountants help…
As consulting firms grow, it’s easy for project team members to feel burned out. With multiple projects going on at the same time and projects comprising different team members, communications can bog down. Documenting progress, finding information, and confirming task status all take up too much time. As a result, the various team members—from marketing…
For project-based service firms, the end-to-end quote-to-cash process—from quoting to revenue realization—is often hailed as the holy grail of project automation. The key is to establish a “Data First” culture. This involves identifying the data your firm needs to make decisions and improve operations. Once you define the data you require, you can then find…
To be successful in the long term, engineering firms must deliver exceptional value to every client while each one of their projects stays profitable. As anyone in the business will tell you, it is easier said than done. Beyond the not-so-simple task of construction, engineering firms must excel at various administrative processes, including project management,…
A successful architect knows how to craft exceptional designs that stand the test of time. An architectural business should know how to execute those designs from idea to construction consistently and at a profit. Success in architecture requires precise project and financial management, along with effective customer relationship management. Only some firms have access to…
Enhanced Processes for Better Synchronization Among Sales, Operations and Accounting Teams Synchronization is key to managing projects that deliver value to your customers while generating a profit for your business. Your sales, operations, and accounting teams all need to collaborate closely on projects to close more deals, deliver services on time, and cut invoices as…
Background Sutphen is in its 133rd year of operation, making it the oldest continuously owned and operated fire apparatus manufacturer in the country. Never reorganized, owned, or operated by anyone other than a Sutphen, the family atmosphere is apparent when you walk through the doors of its facilities. When customers purchase any Sutphen custom fire…
