Category: Microsoft 365

Passenger Buckling Seatbelt on Plane- copilot microsoft

Fasten Your Seatbelt for a Whole New Way of Working

While Copilot for Microsoft Dynamics 365 may be the first to lift off, Microsoft is already providing details on how it will incorporate AI into its renowned productivity suite, Microsoft 365. Here’s a quick overview of the direction Copilot is headed. We’ll cover these capabilities more extensively in upcoming articles. Copilot in Teams Copilot in…
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businessman and his colleague virtually get into the computer laptop conference meeting

Close Work Orders Faster with Remote Collaboration Tools

It never fails. Technicians are calling out sick, customers are calling in with same-day requests, and then your field service company’s biggest customer calls in with an urgent problem at their most remote satellite location. You don’t have a choice. You have to dispatch someone immediately. Every field service provider has encountered some variation of…
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Live support concept. Business customer care service concept. -marketing automation system

Firm Tackles Customer Management with Marketing Automation System

When a bipartisan public affairs firm struggled to manage critical prospect and customer experiences, they knew that they needed a marketing automation system. The firm had a vision for strengthening relationships while better supporting organizations seeking to influence and create opportunities in the public and private sectors. Velosio implemented Microsoft Dynamics 365 Marketing at the…
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Overcoming the Great Resignation in the IT Industry

The Great Resignation that emerged in 2021 following the first year of the Covid pandemic has been particularly devastating to the IT industry. A September 2021 survey by TalentLMS and Workable found 72% of employees working in tech/IT roles were thinking of quitting their jobs by September 2022. The overall U.S. workforce came in at…
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Veseris farmer spraying pesticides in the field

Veseris Clears Up its Tech Environment by Moving to the Modern Cloud

Client Overview On January 1, 2020, Univar Environmental Sciences was acquired by AEA Investors, and became Veseris. With 400 employees, 10,000+ products from 800 supplier partners, and 71 ProCenter locations across North America, Veseris maintains significant reach as a specialty products distributor of pesticides and equipment, sold through their ProCenters in large quantities only to…
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