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Make Informed Decisions with Dynamics 365 Customer Engagement

Make Informed Decisions with Dynamics 365 Customer Engagement

In modern business’s fast-paced and competitive landscape, nothing is more challenging—nor more critical—than your ability to make informed decisions. Good decision-making demands a deep understanding of customer interactions and preferences backed by reliable data. Microsoft Dynamics 365 Customer Engagement (CE) is a versatile suite of applications that streamlines sales and marketing interactions with your customers…

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Future of Field Service Management

Future of Field Service Management

Navigating the crowded, ever-evolving FSM landscape is already a daunting process. Even for veteran IT pros and C-suite decision-makers. But, bigger tech transformations are already underway. Generative AI is exploding – and evolving at a breakneck pace. The IoT is finally taking off. Innovations in field mobility and mixed reality are changing the CX game…

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Intuit Field Service Management vs. Dynamics 365 Field Service

Intuit Field Service Management vs. Dynamics 365 Field Service

Let’s be clear, Intuit Field Service Management (IFSM) and Dynamics 365 Field Service aren’t even competing in the same arena. Both FSM platforms know their audience and play to their respective crowds.  So, why bother doing a product comparison in the first place? Honestly, a lot of it comes down to a small, but crucial…

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12 Mistakes to Avoid When Moving to Microsoft Dynamics 365 Field Service

12 Mistakes to Avoid When Moving to Microsoft Dynamics 365 Field Service

Moving your field service operations to Microsoft Dynamics 365 Field Service is a smart business decision. No matter what the driving forces behind this decision are, your team can see many benefits. But that is only if you execute the migration properly. Rushing into a major project like a Dynamics 365 data migration can lead…

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Why Choose Dynamics 365 Field Service Over Leading Competitors

Why Choose Dynamics 365 Field Service Over Leading Competitors

Our experts here at Velosio frequently get questions from potential clients about why they should choose Microsoft Dynamics 365 Field Service instead of other top competitors. There are many options on the market today for organizations in every sector—public or private—and options for every sized operation, from small and medium businesses (SMBs) to major enterprises.…

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Unlocking the Power of Process Automation in Field Service Management

Unlocking the Power of Process Automation in Field Service Management

As digital technologies continue to reshape industries, one thing is becoming increasingly clear: process automation is no longer a luxury — it’s an essential.  Between the dispatching and invoicing, manual processes and emergency service calls, poor visibility and communication challenges, field service ops often create a challenging environment for both field techs and their office-bound…

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Integrated Supply Chain. .

The Importance of Real-Time Supply Chain Visibility

Supply chain visibility (SCV) offers a clear, end-to-end view of the entire supply chain – and the many different systems, stakeholders, processes, and variables with any connection to that chain. Having that big-picture view enables orgs to ID and fix process inefficiencies and tackle vulnerabilities like stockouts or fulfillment issues before they turn into bigger…

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Microsoft Azure Benefits Organizations with Flexible, Secure Cloud

Microsoft Azure Benefits Organizations with Flexible, Secure Cloud

It’s no coincidence that Microsoft Azure is the cloud service that 95% of Fortune 500 companies, including Walmart, FedEx, American Airlines, and AT&T, trust for their cloud and hybrid solutions. What is Azure? The Azure cloud platform has more than 200 products and cloud services designed to help you bring new solutions to life—to solve…

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Augmented Reality in Field Service

Augmented Reality in Field Service

If we’re being honest, augmented reality (AR) kind of surprised us. Just a few years ago, the tech was best known for Snapchat filters that made people look like dogs and bringing Pokemon into everyday environments. Today, it’s an “Industry 4.0” powerhouse. By no means are we dismissing these earlier AR contributions. Apps like PokemonGo…