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Velosio and KwikTag by Paymerang Partnership

Gaining Visibility and Control: The Power of Velosio and KwikTag by Paymerang Partnership

In the ever-evolving realm of business, adaptability is the cornerstone of success for finance leaders. As the horizon of 2024 approaches, the call for agility, and efficiency grows stronger. The partnership between Velosio and KwikTag by Paymerang is an exemplary testament to addressing these challenges head-on, particularly in the domain of invoice management. KwikTag by…

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Simplifying the Customer Journey with Dynamics 365 Customer Engagement

Simplifying the Customer Journey with Dynamics 365 Customer Engagement

Today’s marketers and sellers have a problem they never expected to face even just five years ago: they have too much data and can make too many choices about their customer journeys. Do we have too much of a good thing now? Have our cloud-based, data-heavy tools made customer engagement hopelessly complex? Not necessarily. Microsoft…

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Dynamics 365 Business Central + ExpandIT vs. Dynamics 365 Field Service

Dynamics 365 Business Central + ExpandIT vs. Dynamics 365 Field Service

Comparing D365 Field Service against an ExpandIT-enhanced Business Central retraces some familiar territory. It’s still a showdown between Microsoft’s SMB and enterprise platforms — a competition with no conclusive winner, as “value” can only be measured against individual business requirements.  However, adding ExpandIT, a BC-specific ISV solution, into the fold makes things a bit more…

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Make Informed Decisions with Dynamics 365 Customer Engagement

Make Informed Decisions with Dynamics 365 Customer Engagement

In modern business’s fast-paced and competitive landscape, nothing is more challenging—nor more critical—than your ability to make informed decisions. Good decision-making demands a deep understanding of customer interactions and preferences backed by reliable data. Microsoft Dynamics 365 Customer Engagement (CE) is a versatile suite of applications that streamlines sales and marketing interactions with your customers…

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Future of Field Service Management

Future of Field Service Management

Navigating the crowded, ever-evolving FSM landscape is already a daunting process. Even for veteran IT pros and C-suite decision-makers. But, bigger tech transformations are already underway. Generative AI is exploding – and evolving at a breakneck pace. The IoT is finally taking off. Innovations in field mobility and mixed reality are changing the CX game…

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Dynamics 365 Field Service 2023 release wave 2

What’s New in Dynamics 365 Field Service 2023 Release Wave 2

This is the final post in our 2023 release wave 2 changes and functionality series. In prior posts we review: 2023 release wave 2 changes and new functionality for Dynamics 365 Finance, Supply Chain Management and Finance and Operations cross-app capabilities. 2023 release wave 2 changes and new functionality for Dynamics 365 Customer Service and…

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Copilot Helps with Supply Chain Traceability

How Microsoft Copilot Helps with Supply Chain Traceability

In recent years, many organizations have made great strides in automating manual processes and high-touch data processes through digital transformation using ERP and CRM systems. However, this has largely reached a plateau. Microsoft’s 2023 survey on business trends found that 9 out of 10 workers hope to use AI to reduce these kinds of repetitive…

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Intuit Field Service Management vs. Dynamics 365 Field Service

Intuit Field Service Management vs. Dynamics 365 Field Service

Let’s be clear, Intuit Field Service Management (IFSM) and Dynamics 365 Field Service aren’t even competing in the same arena. Both FSM platforms know their audience and play to their respective crowds.  So, why bother doing a product comparison in the first place? Honestly, a lot of it comes down to a small, but crucial…

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12 Mistakes to Avoid When Moving to Microsoft Dynamics 365 Field Service

12 Mistakes to Avoid When Moving to Microsoft Dynamics 365 Field Service

Moving your field service operations to Microsoft Dynamics 365 Field Service is a smart business decision. No matter what the driving forces behind this decision are, your team can see many benefits. But that is only if you execute the migration properly. Rushing into a major project like a Dynamics 365 data migration can lead…

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10 Signs it’s Time to Focus on Application Modernization

Top 10 Signs it’s Time to Focus on Application Modernization

What is Application Modernization? Application modernization is the process of updating or transforming existing software applications to leverage the latest technologies, architectures, and best practices. It aims to improve the performance, functionality, scalability, security, and user experience of legacy applications while ensuring they remain relevant in today’s rapidly evolving digital landscape. To put it simply, it is…