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ERP Go-Live

ERP Go-Live Day of Reckoning

“Go-Live” is the final post of our ERP implementation series. If you want to learn more about prior ERP implementation phases, look at: Navigating the ERP Sales Process: Successful VAR Selection Navigating the ERP Sales Process: Pre-Sale Requirements Review Navigating the ERP Sales Process: Successful VAR Selection | Velosio Preparing for ERP Implementation: Getting Started…

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Microsoft 365 Solutions for Greenhouse Growers Team Collaboration

Greenhouse Growers: Partnering with Microsoft 365 Solutions to Drive Efficiency

When working with greenhouse growers, I often find that they are making their jobs much harder than necessary by operating in siloed environments. I’ve said this before, but do you find yourself pulling off “daily acts of heroism” to gather the information needed to make business decisions? It doesn’t have to be so hard. More…

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SAP Field Service Management vs. Dynamics 365 Field Service

SAP Field Service Management vs. Dynamics 365 Field Service

When it comes to field service management platforms, providers have no shortage of options to choose from. SAP Field Service Management and Dynamics 365 Field Service represent two of the strongest enterprise solutions on the market. While both aim to streamline field operations, enhance the customer experience, and help orgs embrace tech-driven, proactive service models,…

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Future of Field Service Management

Future of Field Service Management

Navigating the crowded, ever-evolving FSM landscape is already a daunting process. Even for veteran IT pros and C-suite decision-makers. But, bigger tech transformations are already underway. Generative AI is exploding – and evolving at a breakneck pace. The IoT is finally taking off. Innovations in field mobility and mixed reality are changing the CX game…

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Columbia Machine Replaces Outdated CRM with Microsoft Dynamics Customer Engagement

Revolutionizing Client Engagement: Columbia Machine’s Journey from Outdated CRM to Cutting-Edge Solutions

Background Founded in 1937 in Vancouver, Washington, Columbia Machine, Inc., is a worldwide leader in the design, manufacturing, and support of equipment for a variety of industries. Primary business units include Batching and Mixing Solutions, Concrete Products Equipment Solutions, Production Equipment Molds, Mechanical Palletizing Machines and Robotic Palletizing Solutions. Columbia Machine is one of the…

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Dynamics 365 Marketing and Dynamics 365 customer Insights Merge

Dynamics 365 Marketing and Dynamics 365 Customer Insights Merge to Become Single Solution

Microsoft is once again paving the way in business technology by innovating customer experience solutions. Starting September 1, Dynamics 365 Marketing and Dynamics 365 Customer Insights is being combined into a single cohesive offering. Let’s dive into what this transformation means for today’s businesses. Moving forward, the Customer Insights platform will provide capabilities for both…

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Intuit Field Service Management vs. Dynamics 365 Field Service

Intuit Field Service Management vs. Dynamics 365 Field Service

Let’s be clear, Intuit Field Service Management (IFSM) and Dynamics 365 Field Service aren’t even competing in the same arena. Both FSM platforms know their audience and play to their respective crowds.  So, why bother doing a product comparison in the first place? Honestly, a lot of it comes down to a small, but crucial…

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Zoho FSM vs. Dynamics 365 Field Service

Zoho FSM vs. Dynamics 365 Field Service

At a glance, Zoho FSM and Microsoft Dynamics 365 Field Service appear to have a lot in common. Both are popular, cloud-based platforms, designed to simplify and streamline field service management. The two apps unify scheduling, dispatching, inventory management, and more in one place — giving providers greater visibility and control over core operations. Dig…

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Supercharging Your Supply Chain with Artificial Intelligence

Supercharging Your Supply Chain with Artificial Intelligence

In a recent blog post, Microsoft points out that machine learning and AI algorithms are old news in most digital arenas. Think – Netflix’s viewing recommendation engines, Spotify’s curated playlists, Amazon’s dynamic pricing. While AI and ML are firmly embedded in our daily lives, the supply chain is still playing catch up on the artificial…