Today’s business landscape is treacherous. In order for professional services firms to thrive, they need information—up-to-the-minute, accurate data about what is happening and how it’s affecting the bottom line. One of the most crucial, but underutilized, tools among professional services is real-time data reporting. To say that the business world is volatile is nearly an…
Professional services firms offer customized, knowledge-based services to clients. And rather than selling physical inventory, they sell time, expertise, and unique perspectives by the hour or by the project. Your most valuable assets are your experts — and the specialized skills and deep insights they bring to the table. They literally are the product. Resource…
Proactive resource planning is crucial to the success of any project-based organization. There’s a lot on the line. Get it wrong, the business loses money, credibility, and potentially, even fails. Poor resource planning triggers destructive ripples across the entire organization — dealing multiple blows to the bottom line. For example, if you underestimate the resources…
Maximizing utilization is a top priority for any enterprise in the project-driven space. It’s about ensuring your skilled resources are actively contributing to revenue generation. But there’s more to the story than just billable hours. Benefits Beyond Billables Enhanced Customer Relationships: Highly utilized teams have more opportunities for face-to-face client interaction. This fosters stronger connections and…
If you’re looking for a way to enhance your Field Service experience while saving money, the Microsoft Dynamics 365 Resource Scheduling Optimization add-on is the tool for your business. The Resource Scheduling Optimization (RSO) add-on for Dynamics 365 for Field Service is a great tool to help increase the efficiency of your field technicians, which…
When you are a professional services firm or project-based business, your bottom line is driven by resource utilization. If your business suffers from disconnected or siloed systems of people, processes, and technology, the various parts of your organization can’t integrate their data, which makes it impossible to track and measure utilization effectively. On the other…