Topic: Modern Work

Dynamics 365 Field Service

2024 Release Wave 2 Highlights: Dynamics 365 Field Service

Increasing Customer Satisfaction While Optimizing Technician Productivity Providing services to customers in the field is all about increasing first-time fix rates and improving customer satisfaction. At the same time, service organizations need to keep costs low by optimizing resource productivity—through advanced scheduling and giving technicians mobile capabilities. No matter the size of your operation, Microsoft…
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Customer Service

2024 Release Wave 2 Highlights: Dynamics 365 Customer Service

It’s All About Improving Agent and Customer Experiences When businesses focus on streamlining their service processes, they make things a lot easier for their service agents. That enables the agents to deliver great service, which forges long-term customer relationships. Streamlining customer services is what Microsoft Dynamics 365 Customer Service is all about. The solution enables…
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Adobestock Scaled

2024 Release Wave 2 Highlights: Dynamics 365 Sales

AI Continues to Help Sales Reps and Sales Managers Work More Efficiently Artificial intelligence impacts the way just about everybody works, and this holds especially true in the sales realm. With the 2024 release wave 2 plan for Dynamics 365 Sales, Microsoft continues to prove its ability to deliver cutting-edge AI capabilities. Between October 2024…
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2024 Release Wave 2

2024 Release Wave 2 Highlights: Dynamics 365 Business Central

AI Continues to Make Life Easier for Users, Developers and System Admins As customers of Dynamics 365 Business Central know so very well, a key benefit of using Microsoft cloud applications is the roll-out of new features that takes place throughout the year. Following up on the spring update, Microsoft has announced the 2024 release…
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What are your options

Velosio Offers Guidance as Microsoft Announces End-of-Life for Dynamics GP: What Are Your Options?

On September 25th, 2024, Microsoft officially announced the end-of-life plan for Microsoft Dynamics GP, a product that has been a cornerstone for many businesses over the years. With updates and support ending in December 2029 and minimal, critical, security patches ceasing in April 2031, the announcement has left many companies asking, “What’s next?” At Velosio,…
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