Background Since 2004, an emergency medical services organization has used a highly customized version of Microsoft Dynamics GP, with many ISV’s and standalone applications. Over time, GP was no longer managing the organization’s highly complex pricing, rebates, and commission processes with large volumes of transactions, and did not provide them with an enterprise-wide data and…
Background A leading provider of healthcare technology solutions for behavioral health and human services providers encountered communication barriers with outdated phone systems from legacy virtual phone software, 8×8. The limitations of unintegrated calling with their old provider, complex licensing, and inefficient call management were impeding their operational efficiency and growth. Solution Recognizing the need for…
Data Challenge A large healthcare enterprise with over 140 on-premises virtual machines (VMs), faced the task of assessing their current workload and migrating it to Azure. The challenge included migrating more than 80 VMs and over 12 terabytes of data within a tight timeline due to office closure and limited employee resources. Maintaining the existing…
Background A health solutions company helps healthcare businesses thrive by giving their clients the tools and information they need through efficient and effective technologies. Healthcare clients are then better equipped to give patients and their care the time and attention that they deserve and alleviate some of the daily stress that too often accompanies healthcare…
Background MegaGen America believes in the power of a confident smile. Its mission is to empower smiles worldwide through groundbreaking dental innovations and a passion for patient well-being. It’s a journey where science, technology, and compassion converge to create brighter, healthier smiles for everyone. MegaGen dental implants are available in over 100 countries worldwide and…
Approaching a Salesforce Price Increase A leading provider of comprehensive health and wellness visits, advanced diagnostics and care management services was previously managing and scheduling its network of home healthcare licensed providers – including physicians (MD/DO), nurse practitioners, physician assistants, and medical technicians – with Salesforce. Approaching a hefty price increase from Salesforce, the company…
Too often, the ERP conversation focuses too much on high failure rates and lofty, but vague promises re: AI and automation, or the hidden power locked inside existing data sets. These tried-and-true bullet points strike the perfect balance between fear and possibility – aka they’re great for selling massively expensive enterprise software. The problem is,…
For patients, home healthcare services are, well, regular healthcare services – delivered in a different (read: more convenient) way. For providers, venturing into the field means taking on way more than most businesses – either in the healthcare space or more traditional field services orgs – are prepared to handle. That means, you’re juggling all…
Soliant Health, a national healthcare staffing company, matches highly qualified professionals in positions that make a difference daily. Pairing talented caregivers with the best hospitals and healthcare providers is something they take tremendous pride in. They recently had to choose a new ERP system due to a corporate structure change. We asked Andy Heybruch, Controller…