Microsoft offers two different versions of D365: Business Central (for SMBs) and Finance & Operations (for enterprise users). For the most part, both versions promise the same general benefits. Both are industry-agnostic, customizable, and designed to unify all data, processes, and apps in one central hub. And that unity part is crucial, as it enables…
Professional services firms often struggle to deliver projects on-time and on-budget for several reasons. Complex projects have lots of moving parts – making it difficult to generate accurate estimates, timelines, and budgets. Communication issues can lead to delays or expensive rework. Firms might offer discounts to keep clients happy when projects hit a snag. The…
Culture is a foundational part of any business — and investing in making it better benefits firms on multiple fronts. Happier employees deliver better client experiences, are more likely to stick around, and are eager to learn new skills and collaborate on innovative solutions. Professional services companins are no exception. For professional services firms, culture…
Proactive resource planning is crucial to the success of any project-based organization. There’s a lot on the line. Get it wrong, the business loses money, credibility, and potentially, even fails. Poor resource planning triggers destructive ripples across the entire organization — dealing multiple blows to the bottom line. For example, if you underestimate the resources…
Technology continues to shape the professional services industry in profound ways. For starters, cloud-based productivity apps and communication tools have given firms the ability to work remotely and engage clients in new ways. Advances in AI and machine learning can automate back-end processes that keep employees from performing valuable work — and as a result,…
The forces transforming today’s professional services landscape – are familiar ones. We’re talking digitization, the shift toward data-first business strategies, our collective post-COVID recovery, and so on. You know, those same disruptive forces redefining all sectors from manufacturing and retail to healthcare and tech. These disruptors may sound like old news, and in some ways,…
Maximizing utilization is a top priority for any enterprise in the project-driven space. It’s about ensuring your skilled resources are actively contributing to revenue generation. But there’s more to the story than just billable hours. Benefits Beyond Billables Enhanced Customer Relationships: Highly utilized teams have more opportunities for face-to-face client interaction. This fosters stronger connections and…
The business landscape is constantly changing and leaders at professional service organizations are facing new challenges in 2022 that pose a direct threat to their business success and profitability. It feels like no matter where you turn, businesses are closing their doors or limiting services due to a variety of reasons. Professional service organizations, including…
Resource utilization rates are a great way to take the pulse of a professional services organization. Besides telling you if your resources are overworked or underutilized, utilization rates usually give you clues about how well the company functions in generating proposals, planning projects, and hiring resources. Yes, the utilization rate needs to be high enough…
As project-based firms grow, they may find themselves with a teetering tech stack. At the beginning, spreadsheets and institutional knowledge were enough to get projects across the line. Over time, different platforms are added as new functionality and management software are chosen by your teams. One day you look up and your business is running…
