Category: Project Operations

Jira & Azure DevOps users can now easily integrate developer time tracking into their financials

Learn More About Jira & Azure DevOps users can now easily integrate developer time tracking into their financials

Small and mid-sized development firms have a unique set of challenges for building, testing and releasing software internally. Specifically, these companies want to capture the time spent on various aspects of the software development cycle within their project-based accounting software. As a project-driven activity, software development requires tracking costs and employee time for each project.…
Why Navigating the Risk of a Damaged Reputation is a Must for Professional Services Firms

Learn More About Why Navigating the Risk of a Damaged Reputation is a Must for Professional Services Firms

Professional services executives know that having a good reputation is essential for success, especially in competitive industries. A bad reputation can cause lost clients, difficulty hiring and keeping employees, and be expensive to fix. Investing in resources to manage your professional services firm’s reputation is important. The right technology platform will provide the transparency, streamlined…

Learn More About Maximizing Resource Efficiency and Performance – Digital Transformation for Professional Services Series (3 of 3)

Watch the 3rd series of brand new interviews with leading Microsoft experts in digital transformation for large professional services organizations. Professional services firms can leverage the right processes and technology to maximize resources and performance. Our Microsoft panel of experts discuss the challenges faced by professional services firms, including: Utilization levels Backlog capacity planning Scheduling…

Learn More About Streamlining Operations and Projects – Digital Transformation for Professional Services Series (2 of 3)

This is a second of three on-demand webinars focused on how professional services firms can modernize their business. Some of the challenges faced by professional services firms, including: Utilization levels Backlog planning Forecasting and scheduling Low paying clients The Microsoft experts also discuss the impact of digital transformation on professional services firms and how cloud…

Learn More About Transforming the Client Experience – Digital Transformation for Professional Services Series (1 of 3)

Watch the first of three brand new interviews with leading Microsoft experts in digital transformation for large professional services organizations. Here are the top three areas that organizations need to focus on to transform the client experience: Start with a plan: Organizations need to develop a plan for how they can improve their client experience using…
Can Artificial Intelligence (AI) Help Improve Operations for Your Professional Services Firm?

Learn More About Can Artificial Intelligence (AI) Help Improve Operations for Your Professional Services Firm?

If you provide specialized people skills to clients as the main source of revenue for your organization, you are considered a professional services firm. There are many different businesses in this space, including software implementation partners, software publishers, system integrators, management consulting firms, accounting firms, marketing agencies, and the list goes on. Key Challenges /…
How to Improve Resource Utilization Through Operational Changes

Learn More About How to Improve Resource Utilization Through Operational Changes

When you are a professional services firm or project-based business, your bottom line is driven by resource utilization. If your business suffers from disconnected or siloed systems of people, processes, and technology, the various parts of your organization can’t integrate their data, which makes it impossible to track and measure utilization effectively. On the other…
Metrics to measure utilization

Learn More About “Utilization” Is Not a Single Metric: The 3 Key Utilization Metrics

As a professional services firm or project-based business, there are two key factors to maximizing revenue – utilization and billing rate. While individual firms have some ability to manage billing rates, it is primarily driven by external factors – market fluctuations, economic issues, labor availability, regulatory changes – driving supply and demand. Utilization, on the…