Cybercriminals are among the few who welcomed the pandemic that struck the entire globe. The shift from people working in offices to working from home and connecting to the corporate networks remotely gave threat actors more opportunities to expose corporate network vulnerabilities and gaps in security. As a result, many large organizations were victims of…
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Marketing, sales, and customer service teams that rely on Dynamics 365 Customer Engagement should be excited about the new functionality Microsoft has announced for the 2022 Wave 1 Release. The new functionalities will be delivered this year between April and September, and there’s a strong emphasis on improved collaboration, intelligence, and customer personalization. Here’s a…
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Microsoft has announced what’s new and planned for the Dynamics 365 Business Central 2022 Release Wave 1, which includes new functionalities that will be available in the major release of Business Central publicly available April 2022. Most of these new features are currently available in preview. The changes will benefit Microsoft partners and customers—with a…
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The business landscape is constantly changing and leaders at professional service organizations are facing new challenges in 2022 that pose a direct threat to their business success and profitability. It feels like no matter where you turn, businesses are closing their doors or limiting services due to a variety of reasons. Professional service organizations, including…
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Resource utilization rates are a great way to take the pulse of a professional services organization. Besides telling you if your resources are overworked or underutilized, utilization rates usually give you clues about how well the company functions in generating proposals, planning projects, and hiring resources. Yes, the utilization rate needs to be high enough…
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