You can breathe a sigh of relief, you’ve got Dynamics 365 Sales up and running. So, now what? It’s a question many organizations face after the initial rush from deployment fades. And it’s often accompanied by the worry that the new system won’t take off like you’d hoped. Unfortunately, that’s a well-founded concern. Forrester Research…
Every CEO knows that growth requires investment, but when it comes to ERP modernization, the real question is whether the returns justify the effort. Outdated systems create bottlenecks, slow decision-making, and make it harder to scale—but the cost of doing nothing is often higher than leaders realize. Modern ERP platforms go beyond basic operational improvements.…
Calculating the Return on Investment (ROI) for sales tools and technology requires more than simply measuring cost reductions, workflows, or overhead. True ROI should factor in time saved, efficiencies gained, and your enhanced ability to act on data-driven insights. Needless to say, that is easier said than done. This article will guide you in building…
Over the past few years, shifts in buyer behavior have drastically altered B2B and B2C sales processes. Some of these shifts can be attributed to the shock effect of the COVID pandemic, but many longer-term trends begun by digital native buyers are now coming to dominate markets. As Gartner found, most notably, the majority of…
Top-performing organizations understand that data is a strategic asset that shapes every decision and fuels competitive advantage. Data-driven decision-making (DDDM) allows leaders to navigate uncertainty, respond to real-time changes, and drive transformative growth. For C-suite leaders, integrating data into decision-making goes beyond accessing numbers toward building a culture and infrastructure where insights inform business goals…
We live in a world awash in data. Every transaction, social media post, IoT device, and business operation generates data at an unprecedented pace. For CIOs, this explosion of data represents both a technical challenge and a strategic priority. Effectively managing the deluge of information can unlock operational efficiencies, enable innovation, and deliver a significant…
Enterprise Resource Planning (ERP) is a type of software that helps businesses manage and automate core functions through a centralized system. These functions typically include finance, accounting, procurement, inventory, human resources, and customer service. By unifying data across departments, ERP systems improve efficiency, provide real-time insights, strengthen internal controls, and support informed decision-making throughout the…
By some estimates, up to 75% of enterprise resource planning (ERP) implementations fail to meet critical goals. Others say failure rates are probably closer to 40 or 50%. Either way, the numbers aren’t great. According to Deloitte, the best way to beat these odds is to analyze the “critical failure factors,” or CFFs, of ERP…
The advent of artificial intelligence (AI) has marked a paradigm shift across numerous sectors, with an unparalleled impact on the business world. From automated processes to personalized engagements, AI is revolutionizing how companies understand and leverage technology to create exceptional customer experiences. This transformative power of AI is now more evident than ever in reshaping…
While there’s no official consensus on the exact percentage, experts agree that more than half of all ERP implementations end in failure. McKinsey estimates around 70% fail, while Gartner gives a range–between 55% and 75%. If you’re looking for more tangible flops, you can check out CIO’s list of 16 famous ERP failures. We’re not…